Changes made in Rail Europe

In order to preserve the promise of transparency and open communication, the change log records changes to topics made by both customers and employees. Anyone can dispute a change by clicking the "Dispute" link and entering additional details.


  • July 13, 2018 19:22
    Jeff
    Changed title of How do I apply the Rail Pass online. by sahil osman to How do I apply my rail pass when trying to book reservations from Paris to Zurich, Zurich to Salzburg, Salzburg to Vienna, and Vienna to Prague?.
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  • July 13, 2018 19:22
    Jeff
    Changed description of Hello I just booked 4 city rail pass that is valid for two months. I am trying to book reservations but I dont seem to be able to apply my rail pass. I going from Paris to Zurich, Zurich to Salzburg, Salzburg to Vienna and then Vienna to Prague. When I put the tickets in my cart it is trying to charge me for the tickets. How do I apply my euro pass? by sahil osman to Hello I just booked 4 city rail pass that is valid for two months. I am trying to book reservations but I dont seem to be able to apply my rail pass. I going from Paris to Zurich, Zurich to Salzburg, Salzburg to Vienna and then Vienna to Prague. When I put the tickets in my cart it is trying to charge me for the tickets. How do I apply my euro pass?.
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  • July 13, 2018 19:15
    Jeff
    Changed reply in topic of How do I apply my rail pass when trying to book reservations from Paris to Zurich, Zurich to Salzburg, Salzburg to Vienna, and Vienna to Prague? by Jeff to Hi Sahil,<br /><br />For travel with a rail pass, you would purchase reservations by searching a route on our homepage (<a href="http://www.raileurope.com" rel="nofollow">www.raileurope.com</a>), checking the box that says ‘I have a rail pass’, and then indicating the type of rail pass with which you'll be traveling. By indicating that you'll be traveling with a rail pass for these trains, you would be quoted the 'passholder' reservation fees.<br /><br /><b><u>Paris to Zurich</u></b><br /><br />Trains from Paris to Zurich are high-speed TGV Lyria trains that require reservations as a supplement to a rail pass. Generally, the trains from Paris to Zurich can be reserved once within 120 days of an intended departure date.<br /><br /><b><u>Zurich to Salzburg</u></b><br /><br />Trains from Zurich to Salzburg are Railjet trains on which reservations are highly recommended as a supplement to a rail pass. Generally, trains from Zurich to Salzburg can only be reserved once within 90 days of an intended departure date.<br /><br />These trains run along a notably scenic stretch of railway called the Arlberg Railway. The Arlberg Railway starts at around Bludenz (just after the train crosses the border into Austria) and goes up until Innsbruck. However, beautiful scenery will continue all the way up until Salzburg, as you pass through a small corner of Bavaria.<br /><br /><b><u>Salzburg to Vienna</u></b><br /><br />Trains from Salzburg to Vienna are Railjet trains on which reservations are highly recommended as a supplement to a rail pass. Generally, trains from Salzburg to Vienna can only be reserved once within 90 days of an intended departure date.<br /><br /><b><u>Vienna to Prague</u></b><br /><br />Trains from Vienna to Prague are Railjet trains on which reservations are highly recommended as a supplement to a rail pass. Generally, trains from Vienna to Prague can only be reserved once within 90 days of an intended departure date..
  • July 13, 2018 14:46
    Jeff
    Changed title of How to take train to from Zurich to Interlaken without a travel pass by Jill Siegmann Sigler to Zurich to Interlaken without a travel pass.
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  • July 13, 2018 14:46
    Jeff
    Changed description of We will not have a travel pass... do we need to purchase our train tickets in advance or can we just arrive at the train station and purchase a ticket then? If we need to purchase in advance, how much time should we allow between landing and booking a train ticket? by Jill Siegmann Sigler to We will not have a travel pass... do we need to purchase our train tickets in advance or can we just arrive at the train station and purchase a ticket then? If we need to purchase in advance, how much time should we allow between landing and booking a train ticket?.
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  • July 13, 2018 14:45
    Jeff
    Changed reply in topic of Zurich to Interlaken without a travel pass by Jeff to Hi Jill,<br /><br />It is recommended to purchase tickets in advance, so you have them before arriving.<br /><br />There is a station right at the Zurich Airport. At the airport itself, the time it takes to get from the gate to the trains can depend. I would just recommend allowing a time that is comparable to the amount of time it would take for you to walk through a typical major North American airport and retrieve luggage. It is also recommended that you allow an additional hour to get through customs if your flight is arriving from overseas.<br /><br /><b><u>Zurich Airport to Interlaken (via Bern)</u></b><br /><br />From Zurich Airport to Interlaken, the fastest connections take just under 2.5 hours in duration and involve changing trains once in Bern along the way.<br /><br />You would purchase tickets by searching a route under 'BOOK TRAIN TICKETS' on the homepage of our website, <a href="http://www.raileurope.com" rel="nofollow">www.raileurope.com</a>. For the fastest options from Zurich Airport to Interlaken, you would piece together the connection by doing a separate search for each segment. Therefore, you would do one search from 'Zurich Airport' to Bern and another search for connecting trains from Bern to Interlaken.<br /><br />Currently, when searching for fares and schedules on our website, 'Zurich Airport' will not actually populate into the city fields. However, you can still type it in there anyway and the schedules will display. When you pull up the results of your search from ‘Zurich Airport’ to Bern, the station at the airport would be labeled as ‘Zuerich Flughafen’.<br /><br /><b><u>Zurich Airport to Interlaken (via Lucerne/GoldenPass)</u></b><br /><br />If you don't mind adding about an hour to your journey time, you can take a different route that involves following along a segment of the famed GoldenPass scenic route for part of the way. This option would take just over 3 hours in duration and involves changing trains once in Lucerne along the way, instead of Bern. The segment from Lucerne to Interlaken is on the GoldenPass scenic route.<br /><br />You would purchase tickets by searching a route under 'BOOK TRAIN TICKETS' on the homepage of our website, <a href="http://www.raileurope.com" rel="nofollow" title="Link: http://www.raileurope.com">www.raileurope.com</a>. For the options via Lucerne, you would just have to actually break up your search in Lucerne. Once again, be sure to type out 'Zurich Airport' in the field for your departure city for the first segment. Therefore, you would do one search from 'Zurich Airport' to Lucerne and another search for connecting trains from Lucerne to Interlaken.<br /><br />The trains from Lucerne to Interlaken have panoramic windows for taking in all the surrounding scenery..
  • July 12, 2018 18:19
    Jeff
    Changed title of 4 days in Switzerland - which Rail Pass? by Tim Kearns to 4 days in Switzerland - Basel/Mulhouse to Lauterbrunnen, exploring Lauterbrunnen (including Schilthorn), & return to Mulhouse - Which Rail Pass should I purchase??.
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  • July 12, 2018 18:11
    Jeff
    Changed reply in topic of 4 days in Switzerland - Basel/Mulhouse to Lauterbrunnen, exploring Lauterbrunnen (including Schilthorn), & return to Mulhouse - Which Rail Pass should I purchase?? by Jeff to Hi Tim,<br /><br />It depends on what you do while you're in Lauterbrunnen. However, if you'll just be traveling round-trip between Basel and Lauterbrunnen, as well making a trip up to Schilthorn, then your most economical option would be the Swiss Half Fare Card.<br /><br />The Swiss Half Fare Card enables travelers to receive 50% off all tickets for trains operating within Switzerland (as well as public transit in Swiss cities, buses, and boats).<br /><br />For the Swiss Half Fare Card, click here: <a href="http://www.raileurope.com/pass/swiss-half-fare-card-8025" rel="nofollow" target="_blank" title="Link http//wwwraileuropecom/pass/swiss-half-fare-card-8025">http://www.raileurope.com/pass/swiss-half-fare-card-8025</a>.<br /><br />The actual half-priced tickets (between Basel and Lauterbrunnen) are not available to be purchased on our website, but they can be purchased by calling us. We can be reached at 1-800-622-8600. Our current hours are 8:00 AM to 6:30 PM CT Monday to Friday.<br /><br />The return from Lauterbrunnen to Mulhouse goes through Basel. The Swiss Half Fare Card is not valid in France, so you would just have to purchase a regular ticket to cover you on a connecting train from Basel to Mulhouse.<br /><br />You would purchase tickets from Basel to Mulhouse by searching the route under 'BOOK TRAIN TICKETS' on the homepage of our website, <a href="http://www.raileurope.com" rel="nofollow" target="_blank" title="Link http//wwwraileuropecom">www.raileurope.com</a>. For planning purposes, you can also use this same search feature just to view schedules for trains between Basel and Lauterbrunnen. Connections between Basel and Lauterbrunnen do involve changing trains once in Interlaken along the way.<br /><br /><b><u>Mount Schilthorn</u></b><br /><br />For the excursion to Schilthorn, you would purchase the 'Mountain Tops: Schilthorn Interlaken to Schilthorn for Swiss Half Fare Card Holders' option of the pass for 'Mount Schilthorn'. You would purchase this pass here: <a href="http://www.raileurope.com/pass/mount-schithorn" rel="nofollow" target="_blank" title="Link http//wwwraileuropecom/pass/mount-schithorn">http://www.raileurope.com/pass/mount-schithorn</a>.<br /><br />This pass is valid on 2 different routes between Interlaken and Schilthorn.<br /><br />The Grütschalp route would look like this:<br /><br />-Train from Interlaken to Lauterbrunnen on the ‘Bernese Oberland Railway’<br />-'Grütschalpbahn' cable car from Lauterbrunnen to Grütschalp<br />-'Mürrenbahn' train from Grütschalp to Mürren<br />-‘Schilthornbahn' cable cars from Mürren to Birg and Birg to Schilthorn<br /><br />The Stechelberg route would look like this:<br /><br />-Train from Interlaken to Lauterbrunnen on the ‘Bernese Oberland Railway'<br />-Bus from Lauterbrunnen to Stechelberg<br />-'Schilthornbahn’ cable cars from Stechelberg to Gimmelwald, Gimmelwald to Mürren, Mürren to Birg, and Birg to Schilthorn.
  • July 12, 2018 18:10
    Jeff
    Changed reply in topic of 4 days in Switzerland - Basel/Mulhouse to Lauterbrunnen, exploring Lauterbrunnen (including Schilthorn), & return to Mulhouse - Which Rail Pass should I purchase?? by Jeff to Hi Tim,<br /><br />It depends on what you do while you're in Lauterbrunnen. However, if you'll just be traveling round-trip between Basel and Lauterbrunnen, as well making a trip up to Schilthorn, then your most economical option would be the Swiss Half Fare Card.<br /><br />The Swiss Half Fare Card enables travelers to receive 50% off all tickets for trains operating within Switzerland (as well as public transit in Swiss cities, buses, and boats).<br /><br />For the Swiss Half Fare Card, click here: <a href="http://www.raileurope.com/pass/swiss-half-fare-card-8025" rel="nofollow" title="Link: http://www.raileurope.com/pass/swiss-half-fare-card-8025">http://www.raileurope.com/pass/swiss-half-fare-card-8025</a>.<br /><br />The actual half-priced tickets (between Basel and Lauterbrunnen) are not available to be purchased on our website, but they can be purchased by calling us. We can be reached at 1-800-622-8600. Our current hours are 8:00 AM to 6:30 PM CT Monday to Friday.<br /><br />The return from Lauterbrunnen to Mulhouse goes through Basel. The Swiss Half Fare Card is not valid in France, so you would just have to purchase a regular ticket to cover you on a connecting train from Basel to Mulhouse.<br /><br />You would purchase tickets from Basel to Mulhouse by searching the route under 'BOOK TRAIN TICKETS' on the homepage of our website, <a href="http://www.raileurope.com" rel="nofollow" title="Link: http://www.raileurope.com">www.raileurope.com</a>. For planning purposes, you can also use this same search feature just to view schedules for trains between Basel and Lauterbrunnen. Connections between Basel and Lauterbrunnen do involve changing trains once in Interlaken along the way.<br /><br />Mount Schilthorn<br /><br />For the excursion to Schilthorn, you would purchase the 'Mountain Tops: Schilthorn Interlaken to Schilthorn for Swiss Half Fare Card Holders' option of the pass for 'Mount Schilthorn'. You would purchase this pass here: <a href="http://www.raileurope.com/pass/mount-schithorn" rel="nofollow" title="Link: http://www.raileurope.com/pass/mount-schithorn">http://www.raileurope.com/pass/mount-schithorn</a>.<br /><br />This pass is valid on 2 different routes between Interlaken and Schilthorn.<br /><br />The Grütschalp route would look like this:<br /><br />-Train from Interlaken to Lauterbrunnen on the ‘Bernese Oberland Railway’<br />-'Grütschalpbahn' cable car from Lauterbrunnen to Grütschalp<br />-'Mürrenbahn' train from Grütschalp to Mürren<br />-‘Schilthornbahn' cable cars from Mürren to Birg and Birg to Schilthorn<br /><br />The Stechelberg route would look like this:<br /><br />-Train from Interlaken to Lauterbrunnen on the ‘Bernese Oberland Railway'<br />-Bus from Lauterbrunnen to Stechelberg<br />-'Schilthornbahn’ cable cars from Stechelberg to Gimmelwald, Gimmelwald to Mürren, Mürren to Birg, and Birg to Schilthorn.
  • July 12, 2018 16:08
    Jeff
    Changed title of Wilhelmshaven to Berlin - Transportation Options by Wendy Thompson to Wilhelmshaven to Berlin - Sunday Transportation Options.
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  • July 09, 2018 19:47
    Jeff
    Changed title of Heading from UK to Paris on Eurostar and want to know best route to Montargis by Anaid to Heading from UK to Paris on Eurostar and want to know best route from Paris to Montargis.
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  • July 09, 2018 19:47
    Jeff
    Changed description of Hello <br /><br /> I am heading from the UK to Paris on a Eurostar arriving 15.07 local time at Gare du Nord. What's my best route from there to continue my train journey to Montargis? <br /> Is Paris Bercey the best place to go from, the services I can search seem to be a bus from there? Can I get a train from there to or should I go to Gare de Lyon? Which is preferable? <br /> Any insider tips on navigating the metro and understanding what I need to know about travelling by train or bus in France is gratefully received. <br /><br /> Thank you in anticipation <br /> Diana by Anaid to HelloI am heading from the UK to Paris on a Eurostar arriving 15.07 local time at Gare du Nord. What's my best route from there to continue my train journey to Montargis?Is Paris Bercey the best place to go from, the services I can search seem to be a bus from there? Can I get a train from there to or should I go to Gare de Lyon? Which is preferable? Any insider tips on navigating the metro and understanding what I need to know about travelling by train or bus in France is gratefully received.Thank you in anticipationDiana.
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  • July 09, 2018 19:13
    Jeff Dispute this change
  • July 09, 2018 19:01
    Jeff
    Changed title of travel Zermatt to Paris by radu podaru to Traveling Zermatt to Paris with Swiss Half Fare Cards & Swiss Family Cards.
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  • July 09, 2018 19:01
    Jeff
    Changed description of Hello, <br /> We're a family 2 adults & 2 children (9& 15 yo) planning to travel from Zermatt to Paris . <br /> We had 2 travel passes (swiss half fare cards) and 2 swiss family card <br /> When we book the trains tickets online we saw that the children are not traveling free as they stated on these cards, <br /> When we do the on line reservation we have to mention also the kids ? <br /> Can you clarify this for us? <br /> Thanks by radu podaru to Hello,We're a family 2 adults &amp; 2 children (9&amp; 15 yo) planning to travel from Zermatt to Paris .We had 2 travel passes (swiss half fare cards) and 2 swiss family cardWhen we book the trains tickets online we saw that the children are not traveling free as they stated on these cards, When we do the on line reservation we have to mention also the kids ?Can you clarify this for us?Thanks.
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  • July 09, 2018 14:49
    Marilyn Olson
    Changed title of Client has 7 days for NIN by Marilyn Olson to Client has 7 days for NIN plus 2 days for travel.
  • July 06, 2018 19:14
    Jeff
    Changed title of Rail or Air by Dietmar Krause to Barcelona to Munich.
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  • July 06, 2018 19:14
    Jeff
    Changed reply in topic of Barcelona to Munich by Jeff to Hi Dietmar,<br /><br /><b><u>Barcelona to Munich (daytime option)</u></b><br /><br />During the daytime, the most feasible connection from Barcelona to Munich takes 14 hours in duration and involves changing trains in Paris along the way.<br /><br />From Barcelona to Paris, you would take a France-Spain High Speed train.<br /><br />From Paris to Munich, you would take a TGV Est (France-Germany High Speed) train.<br /><br />You would purchase tickets by searching the route under 'BOOK TRAIN TICKETS' on the homepage of our website, <a href="http://www.raileurope.com" rel="nofollow" title="Link: http://www.raileurope.com">www.raileurope.com</a>. For the daytime option from Barcelona to Munich, you would just have to break up your search in Paris. Therefore, you would do one search from Barcelona to Paris and another search for connecting trains from Paris to Munich.<br /><br />When you pull up the results of these searches, you will see that the trains from Barcelona to Paris arrive into the Gare de Lyon (station) in Paris, while the trains from Paris to Munich depart from the Est station in Paris. To commute from the Gare de Lyon station to the Est station, you would just take M1 of the Paris Métro to the Bastille stop, where you would switch to M5 of the Métro to Est. The commute from Gare de Lyon to Est on the Métro would take at least 15 minutes in duration, but I would still recommend allowing yourself at least 1 hour to make the transfer. To take the Métro, you would pay locally at the turnstiles before boarding.<br /><br /><b><u>Barcelona to Munich (overnight option)</u></b><br /><br />The overnight option from Barcelona to Munich takes about 19 hours in duration and involves 3 train changes along the way; once in Perpignan, then in Paris, and then in Mannheim. The segment from Perpignan to Paris is on the actual overnight train.<br /><br />From Barcelona to Perpignan, you would take a France-Spain High Speed train.<br /><br />The night train from Perpignan to Paris an Intercités de Nuit train.<br /><br />From Paris to Mannheim, you would take TGV Est (France-Germany High Speed) train.<br /><br />From Mannheim to Munich, you would take a high-speed ICE (InterCIty Express) train.<br /><br />You would purchase tickets by searching the route under 'BOOK TRAIN TICKETS' on the homepage of our website, <a href="http://www.raileurope.com" rel="nofollow" title="Link: http://www.raileurope.com">www.raileurope.com</a>. For the overnight option from Barcelona to Munich, you would just have to piece together the connection by doing a separate search for each segment. Therefore, you would do one search from Barcelona to Perpignan, another search to access the night train from Perpignan to Paris, another search for trains from Paris to Mannheim, and then another search for connecting trains from Mannheim to Munich.<br /><br />To view the types of compartments you're being offered on the night train from Perpignan to Paris you would click ‘Fare details’ after clicking on the fare itself.<br /><br />When doing these searches, you will see that the night train from Perpignan to Paris arrives into the Paris Austerlitz station, while trains from Paris to Mannheim depart from the Paris depart from the Paris Est station. To commute from Austerlitz to Est, you would take M5 of the Paris Métro. The ride from Austerlitz to Est on the Métro would just take about 12 minutes, but I would still recommend allowing yourself at least 1 hour to make the transfer. To take the Métro, you would pay locally at the turnstiles before boarding..
  • July 06, 2018 16:17
    Jeff
    Changed title of Plymouth to Chipping Camden by Deb Raffaele to Brighton to Salisbury, Salisbury to Falmouth, Falmouth to Chipping Campden, Chipping Campden to Bakewell, and Bakewell to London Gatwick.
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  • July 06, 2018 16:17
    Jeff
    Changed description of Hi! I am overwhelmed with using trains for the first time for our Sept. trip to England! <br /> I have decided to purchase a Britrail England Pass for my husband and I for our 12 days. <br /> Here is the itinerary I have planned - Brighton to Salisbury to Falmouth to Chipping Campden to Bakewell (my cousin lives in Bakewell) to Gatwick -fly home to Canada. <br /> Trains to take would be greatly appreciated! <br /> Thanks! <br /> Deb from Canada by Deb Raffaele to Hi! I am overwhelmed with using trains for the first time for our Sept. trip to England!I have decided to purchase a Britrail England Pass for my husband and I for our 12 days.Here is the itinerary I have planned - Brighton to Salisbury to Falmouth to Chipping Campden to Bakewell (my cousin lives in Bakewell) to Gatwick -fly home to Canada.Trains to take would be greatly appreciated!Thanks!Deb from Canada.
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