Changes made in Rail Europe

In order to preserve the promise of transparency and open communication, the change log records changes to topics made by both customers and employees. Anyone can dispute a change by clicking the "Dispute" link and entering additional details.


  • July 12, 2018 18:10
    Jeff
    Changed reply in topic of 4 days in Switzerland - Basel/Mulhouse to Lauterbrunnen, exploring Lauterbrunnen (including Schilthorn), & return to Mulhouse - Which Rail Pass should I purchase?? by Jeff to Hi Tim,<br /><br />It depends on what you do while you're in Lauterbrunnen. However, if you'll just be traveling round-trip between Basel and Lauterbrunnen, as well making a trip up to Schilthorn, then your most economical option would be the Swiss Half Fare Card.<br /><br />The Swiss Half Fare Card enables travelers to receive 50% off all tickets for trains operating within Switzerland (as well as public transit in Swiss cities, buses, and boats).<br /><br />For the Swiss Half Fare Card, click here: <a href="http://www.raileurope.com/pass/swiss-half-fare-card-8025" rel="nofollow" title="Link: http://www.raileurope.com/pass/swiss-half-fare-card-8025">http://www.raileurope.com/pass/swiss-half-fare-card-8025</a>.<br /><br />The actual half-priced tickets (between Basel and Lauterbrunnen) are not available to be purchased on our website, but they can be purchased by calling us. We can be reached at 1-800-622-8600. Our current hours are 8:00 AM to 6:30 PM CT Monday to Friday.<br /><br />The return from Lauterbrunnen to Mulhouse goes through Basel. The Swiss Half Fare Card is not valid in France, so you would just have to purchase a regular ticket to cover you on a connecting train from Basel to Mulhouse.<br /><br />You would purchase tickets from Basel to Mulhouse by searching the route under 'BOOK TRAIN TICKETS' on the homepage of our website, <a href="http://www.raileurope.com" rel="nofollow" title="Link: http://www.raileurope.com">www.raileurope.com</a>. For planning purposes, you can also use this same search feature just to view schedules for trains between Basel and Lauterbrunnen. Connections between Basel and Lauterbrunnen do involve changing trains once in Interlaken along the way.<br /><br />Mount Schilthorn<br /><br />For the excursion to Schilthorn, you would purchase the 'Mountain Tops: Schilthorn Interlaken to Schilthorn for Swiss Half Fare Card Holders' option of the pass for 'Mount Schilthorn'. You would purchase this pass here: <a href="http://www.raileurope.com/pass/mount-schithorn" rel="nofollow" title="Link: http://www.raileurope.com/pass/mount-schithorn">http://www.raileurope.com/pass/mount-schithorn</a>.<br /><br />This pass is valid on 2 different routes between Interlaken and Schilthorn.<br /><br />The Grütschalp route would look like this:<br /><br />-Train from Interlaken to Lauterbrunnen on the ‘Bernese Oberland Railway’<br />-'Grütschalpbahn' cable car from Lauterbrunnen to Grütschalp<br />-'Mürrenbahn' train from Grütschalp to Mürren<br />-‘Schilthornbahn' cable cars from Mürren to Birg and Birg to Schilthorn<br /><br />The Stechelberg route would look like this:<br /><br />-Train from Interlaken to Lauterbrunnen on the ‘Bernese Oberland Railway'<br />-Bus from Lauterbrunnen to Stechelberg<br />-'Schilthornbahn’ cable cars from Stechelberg to Gimmelwald, Gimmelwald to Mürren, Mürren to Birg, and Birg to Schilthorn.
  • July 12, 2018 16:08
    Jeff
    Changed title of Wilhelmshaven to Berlin - Transportation Options by Wendy Thompson to Wilhelmshaven to Berlin - Sunday Transportation Options.
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  • July 09, 2018 19:47
    Jeff
    Changed title of Heading from UK to Paris on Eurostar and want to know best route to Montargis by Anaid to Heading from UK to Paris on Eurostar and want to know best route from Paris to Montargis.
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  • July 09, 2018 19:47
    Jeff
    Changed description of Hello <br /><br /> I am heading from the UK to Paris on a Eurostar arriving 15.07 local time at Gare du Nord. What's my best route from there to continue my train journey to Montargis? <br /> Is Paris Bercey the best place to go from, the services I can search seem to be a bus from there? Can I get a train from there to or should I go to Gare de Lyon? Which is preferable? <br /> Any insider tips on navigating the metro and understanding what I need to know about travelling by train or bus in France is gratefully received. <br /><br /> Thank you in anticipation <br /> Diana by Anaid to HelloI am heading from the UK to Paris on a Eurostar arriving 15.07 local time at Gare du Nord. What's my best route from there to continue my train journey to Montargis?Is Paris Bercey the best place to go from, the services I can search seem to be a bus from there? Can I get a train from there to or should I go to Gare de Lyon? Which is preferable? Any insider tips on navigating the metro and understanding what I need to know about travelling by train or bus in France is gratefully received.Thank you in anticipationDiana.
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  • July 09, 2018 19:13
    Jeff Dispute this change
  • July 09, 2018 19:01
    Jeff
    Changed title of travel Zermatt to Paris by radu podaru to Traveling Zermatt to Paris with Swiss Half Fare Cards & Swiss Family Cards.
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  • July 09, 2018 19:01
    Jeff
    Changed description of Hello, <br /> We're a family 2 adults & 2 children (9& 15 yo) planning to travel from Zermatt to Paris . <br /> We had 2 travel passes (swiss half fare cards) and 2 swiss family card <br /> When we book the trains tickets online we saw that the children are not traveling free as they stated on these cards, <br /> When we do the on line reservation we have to mention also the kids ? <br /> Can you clarify this for us? <br /> Thanks by radu podaru to Hello,We're a family 2 adults &amp; 2 children (9&amp; 15 yo) planning to travel from Zermatt to Paris .We had 2 travel passes (swiss half fare cards) and 2 swiss family cardWhen we book the trains tickets online we saw that the children are not traveling free as they stated on these cards, When we do the on line reservation we have to mention also the kids ?Can you clarify this for us?Thanks.
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  • July 09, 2018 14:49
    Marilyn Olson
    Changed title of Client has 7 days for NIN by Marilyn Olson to Client has 7 days for NIN plus 2 days for travel.
  • July 06, 2018 19:14
    Jeff
    Changed title of Rail or Air by Dietmar Krause to Barcelona to Munich.
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  • July 06, 2018 19:14
    Jeff
    Changed reply in topic of Barcelona to Munich by Jeff to Hi Dietmar,<br /><br /><b><u>Barcelona to Munich (daytime option)</u></b><br /><br />During the daytime, the most feasible connection from Barcelona to Munich takes 14 hours in duration and involves changing trains in Paris along the way.<br /><br />From Barcelona to Paris, you would take a France-Spain High Speed train.<br /><br />From Paris to Munich, you would take a TGV Est (France-Germany High Speed) train.<br /><br />You would purchase tickets by searching the route under 'BOOK TRAIN TICKETS' on the homepage of our website, <a href="http://www.raileurope.com" rel="nofollow" title="Link: http://www.raileurope.com">www.raileurope.com</a>. For the daytime option from Barcelona to Munich, you would just have to break up your search in Paris. Therefore, you would do one search from Barcelona to Paris and another search for connecting trains from Paris to Munich.<br /><br />When you pull up the results of these searches, you will see that the trains from Barcelona to Paris arrive into the Gare de Lyon (station) in Paris, while the trains from Paris to Munich depart from the Est station in Paris. To commute from the Gare de Lyon station to the Est station, you would just take M1 of the Paris Métro to the Bastille stop, where you would switch to M5 of the Métro to Est. The commute from Gare de Lyon to Est on the Métro would take at least 15 minutes in duration, but I would still recommend allowing yourself at least 1 hour to make the transfer. To take the Métro, you would pay locally at the turnstiles before boarding.<br /><br /><b><u>Barcelona to Munich (overnight option)</u></b><br /><br />The overnight option from Barcelona to Munich takes about 19 hours in duration and involves 3 train changes along the way; once in Perpignan, then in Paris, and then in Mannheim. The segment from Perpignan to Paris is on the actual overnight train.<br /><br />From Barcelona to Perpignan, you would take a France-Spain High Speed train.<br /><br />The night train from Perpignan to Paris an Intercités de Nuit train.<br /><br />From Paris to Mannheim, you would take TGV Est (France-Germany High Speed) train.<br /><br />From Mannheim to Munich, you would take a high-speed ICE (InterCIty Express) train.<br /><br />You would purchase tickets by searching the route under 'BOOK TRAIN TICKETS' on the homepage of our website, <a href="http://www.raileurope.com" rel="nofollow" title="Link: http://www.raileurope.com">www.raileurope.com</a>. For the overnight option from Barcelona to Munich, you would just have to piece together the connection by doing a separate search for each segment. Therefore, you would do one search from Barcelona to Perpignan, another search to access the night train from Perpignan to Paris, another search for trains from Paris to Mannheim, and then another search for connecting trains from Mannheim to Munich.<br /><br />To view the types of compartments you're being offered on the night train from Perpignan to Paris you would click ‘Fare details’ after clicking on the fare itself.<br /><br />When doing these searches, you will see that the night train from Perpignan to Paris arrives into the Paris Austerlitz station, while trains from Paris to Mannheim depart from the Paris depart from the Paris Est station. To commute from Austerlitz to Est, you would take M5 of the Paris Métro. The ride from Austerlitz to Est on the Métro would just take about 12 minutes, but I would still recommend allowing yourself at least 1 hour to make the transfer. To take the Métro, you would pay locally at the turnstiles before boarding..
  • July 06, 2018 16:17
    Jeff
    Changed title of Plymouth to Chipping Camden by Deb Raffaele to Brighton to Salisbury, Salisbury to Falmouth, Falmouth to Chipping Campden, Chipping Campden to Bakewell, and Bakewell to London Gatwick.
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  • July 06, 2018 16:17
    Jeff
    Changed description of Hi! I am overwhelmed with using trains for the first time for our Sept. trip to England! <br /> I have decided to purchase a Britrail England Pass for my husband and I for our 12 days. <br /> Here is the itinerary I have planned - Brighton to Salisbury to Falmouth to Chipping Campden to Bakewell (my cousin lives in Bakewell) to Gatwick -fly home to Canada. <br /> Trains to take would be greatly appreciated! <br /> Thanks! <br /> Deb from Canada by Deb Raffaele to Hi! I am overwhelmed with using trains for the first time for our Sept. trip to England!I have decided to purchase a Britrail England Pass for my husband and I for our 12 days.Here is the itinerary I have planned - Brighton to Salisbury to Falmouth to Chipping Campden to Bakewell (my cousin lives in Bakewell) to Gatwick -fly home to Canada.Trains to take would be greatly appreciated!Thanks!Deb from Canada.
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  • July 06, 2018 16:16
    Jeff
    Changed reply in topic of Brighton to Salisbury, Salisbury to Falmouth, Falmouth to Chipping Campden, Chipping Campden to Bakewell, and Bakewell to London Gatwick by Jeff to Hi Deb,<br /><br />For the BritRail England Pass itself, you would click here on the Canadian website: <a href="https://www.raileurope.ca/pass/britrail-england-pass-5893" rel="nofollow" title="Link: https://www.raileurope.ca/pass/britrail-england-pass-5893">https://www.raileurope.ca/pass/britrail-england-pass-5893</a>.<br /><br />With regard to trains in the UK, passholder reservations are only able to be purchased locally and are only recommended on trains that take over 2 hours. If you ever care to have reservations, you can purchase the reservations by going to the ticket window in the station and mentioning that you have the BritRail England Pass.<br /><br /><b><u>Brighton to Salisbury</u></b><br /><br />From Brighton to Salisbury, there is one direct train that takes just over 2 hours.. Otherwise, rail connections from Brighton to Salisbury take just over 2.5 hours in duration and involve changing trains once along the way in either Fratton, Southampton, or Clapham Junction.<br /><br />Reservations are not necessary on these trains, so the BritRail England Pass is all you would need to board. You might only consider a reservation if you take the direct train, in which case you can purchase them at the station.<br /><br />For planning purposes, you can use the route search feature under 'Book Train Tickets' on the homepage of our Canadian website (<a href="http://www.raileurope.ca" rel="nofollow" title="Link: http://www.raileurope.ca">www.raileurope.ca</a>) just to view schedules for these trains. To access schedules for trains in the UK, you would have to be sure to leave the 'I have a rail pass' unchecked.<br /><br /><b><u>Salisbury to Falmouth</u></b><br /><br />Rail connections from Salisbury to Falmouth (Falmouth Town or Falmouth Docks) take about 5.5 hours in duration and involve 2 train changes along the way; once in Exeter and then once in Truro.<br /><br />Reservations are not necessary on these trains, so the BritRail England Pass is all you would need to board. If you care to have reservations for your trains from Salisbury to Exeter and Exeter to Truro, you can purchase them at the station.<br /><br />Once again, you can use the route search feature under 'Book Train Tickets' on the homepage of our Canadian website (<a href="http://www.raileurope.ca" rel="nofollow" title="Link: http://www.raileurope.ca">www.raileurope.ca</a>) just to check schedules for these trains.<br /><br /><b><u>Falmouth to Chipping Campden (Moreton-in-Marsh)</u></b><br /><br />Chipping Campden itself does not have a rail station. The closest station to Chipping Campden looks to be Moreton-in-Marsh, which is about 8.5 miles away.<br /><br />Rail connections from Falmouth (Falmouth Town or Falmouth Docks) to Moreton-in-Marsh take 6 to 6.5 hours in duration and involve 2 train changes along the way; once in Truro and then once in Reading.<br /><br />Of the trains comprising of this connection, you might only want to have reservations for the middle segment from Truro to Reading. If you do want reservations for this train, you would purchase them at the station.<br /><br />In the meantime, you can use the route search feature under 'Book Train Tickets' on the homepage of our Canadian website (<a href="http://www.raileurope.ca" rel="nofollow" title="Link: http://www.raileurope.ca">www.raileurope.ca</a>) just to check schedules for these trains.<br /><br /><b><u>Chipping Campden (Moreton-in-Marsh) to Bakewell (Matlock or Chesterfield)</u></b><br /><br />Bakewell also does not have a rail station. The closest stations are either Matlock or Chesterfield. Matlock is about 9 miles from Bakewell, while Chesterfield is about 13 miles from Bakewell.<br /><br />Rail connections from Moreton-in-Marsh to Matlock take 4 to 4.5 hours in duration and involve 2 train changes along the way; once in Oxford and then once in Derby. Rail connections from Moreton-in-Marsh to Chesterfield only take 3 to 3.5 hours and involve 2 train changes along the way; once in Oxford or Worcester and then once in either Derby or Birmingham.<br /><br />Reservations are not necessary on any of these trains, so the BritRail England Pass is all you would need to board.<br /><br />For planning, you can use the route search feature under 'Book Train Tickets' on the homepage of our Canadian website (<a href="http://www.raileurope.ca" rel="nofollow" title="Link: http://www.raileurope.ca">www.raileurope.ca</a>) to view schedules.<br /><br />However, schedules for the direct trains from Oxford to Derby are not able to be viewed on our website. For your reference, direct trains from Oxford to Derby depart once an hour throughout the day and the ride takes just under 2 hours.<br /><br />For the option from Moreton-in-Marsh to Matlock, you can just view schedules for the segment from Moreton-in-Marsh to Oxford and Derby to Matlock separately. For the option from Moreton-in-Marsh to Chesterfield, when you just do one search for the full connection, the options via Worcester and Birmingham will display.<br /><br /><b><u>Bakewell (Matlock or Chesterfield) to London Gatwick Airport</u></b><br /><br />For travel from Matlock or Chesterfield to London Gatwick, you would first have to go into the city of London.<br /><br />Rail connections from Matlock to London take about 2.5 hours in duration and involve changing trains once in Derby along the way. The trains from Derby to London arrive into the London St Pancras station.<br /><br />From Chesterfield, there are actually direct trains into London. The trains from London to Chesterfield also arrive into the London St Pancras station.<br /><br />The BritRail England Pass is all you need to board, but if you want to book reservations for a direct train to Chesterfield to London, you would do so at the station.<br /><br />You can once again use the route search feature under 'Book Train Tickets' on the homepage of our Canadian website (<a href="http://www.raileurope.ca" rel="nofollow" title="Link: http://www.raileurope.ca">www.raileurope.ca</a>) to view schedules from either Matlock to London or Chesterfield to London.<br /><br />After you arrive into the London St Pancras station, you would have to commute to the London Victoria station, where you'll connect to a Gatwick Express train to the airport.<br /><br />To commute from St. Pancras to Victoria, you'll take the Victoria Line of the Tube. The Tube ride from St. Pancras to Victoria takes about 11 minutes. The BritRail England Pass is not valid on the Tube, so you'll just have to pay locally at the turnstiles to board.<br /><br />The BritRail England Pass is, however, valid on the Gatwick Express trains to the airport. The Gatwick Express trains take about 30-35 minutes to get from London Victoria to Gatwick, and they depart frequently throughout the day..
  • July 05, 2018 21:07
    Jeff
    Reason: booking number and email included in post
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  • July 05, 2018 21:06
    Jeff, the poster:
    Removed a reply by Jeff in Help, help
    Reason: removed by the poster
  • July 05, 2018 21:03
    Jeff, the poster:
    Removed a reply by Jeff in Help, help
    Reason: removed by the poster
  • July 03, 2018 21:13
    Jeff
    Changed reply in topic of Overnight train Switzerland to Amsterdam by Jeff to Hi,<br /><br />I'm sorry, there is no overnight connection from Bern to Amsterdam. Daytime connections take 8-9 hours in duration and involve changing trains at least once along the way in either Frankfurt, Cologne, or Basel.<br /><br /><b><u>Bern to Amsterdam via Frankfurt</u></b><br /><br />Direct trains from Bern to Frankfurt and Frankfurt to Amsterdam are high-speed ICE (InterCity Express) trains on which reservations are highly recommended as a supplement to rail pass.<br /><br />For travel with a rail pass, you would purchase reservations by searching a route on our homepage (<a href="http://www.raileurope.com" rel="nofollow">www.raileurope.com</a>), checking the box that says ‘I have a rail pass’, and then indicating the type of rail pass with which you'll be traveling. For this option, you would just need to break up your search in Frankfurt. Therefore, you would do one search from Bern to Frankfurt and another search for connecting trains from Frankfurt to Amsterdam.<br /><br /><b><u>Bern to Amsterdam via Cologne</u></b><br /><br />Direct trains from Bern to Cologne are EC (EuroCity) trains and direct trains from Cologne to Amsterdam are high-speed ICE trains. On both of these trains, reservations are highly recommended as a supplement to a rail pass. However, the EC train from Bern to Cologne is currently not able to be reserved or viewed on our website. Instead, to purchase reservations for this train, you would call us. We can be reached at 1-800-622-8600 or 1-847-916-1028. Our current hours are 8:00 AM to 6:30 PM CT Monday to Friday and 8:00 AM to 4:00 PM CT on Saturdays.<br /><br /><b><u>Bern to Amsterdam via Basel</u></b><br /><br />Trains from Bern to Basel do not even accept reservations, so the rail pass is all you would need to board. Trains from Bern to Basel depart every half hour throughout the day and the ride only takes about 1 hour.<br /><br />The direct train from Basel to Amsterdam is a high-speed ICE train on which reservations are highly recommended as a supplement to a rail pass. However, the direct ICE from Basel to Amsterdam is currently not able to be reserved or viewed on our website. Instead, to purchase reservations for this train, you would call us..
  • July 03, 2018 16:48
    Jeff
    Changed title of booking from Stockholm to Lulea, Sweden by Nati Torres to Booking from Stockholm to Lulea, Sweden.
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  • July 03, 2018 16:09
    Jeff
    Changed title of Lauterbrunnen to Lindau on August 16 by Clay Warner to Lauterbrunnen to Lindau on August 26.
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  • July 03, 2018 16:02
    Jeff
    Changed title of 26 AUG 18 Lauterbrunnen to Lindau by Clay Warner to Lauterbrunnen to Lindau on August 16.
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