Changes made in Rail Europe

In order to preserve the promise of transparency and open communication, the change log records changes to topics made by both customers and employees. Anyone can dispute a change by clicking the "Dispute" link and entering additional details.


  • April 29, 2019 16:07
    Jeff
    Changed reply in topic of Problem with my ticket and account by Jeff to Hi Grace,<br /><br />You would only be able to view orders that were placed through your account. If you didn't submit the order through your account, then you would not able to view it under your account; nor would it be able to be transferred over to your account.<br /><br />Tickets for trains in the UK are 'print-at-station' tickets. To print these tickets, you would type their PNR code into the kiosk at the station.If you have further questions about your specific order, you would have to send an email with your booking number to <a href="mailto:customercare@raileurope.com" rel="nofollow">customercare@raileurope.com</a>..
  • April 26, 2019 19:53
    Jeff
    Changed reply in topic of Storing Luggage on a high speed train from Barcelona to Madrid by Jeff to Hi Sarah,<br /><br />Trains from <a href="https://www.raileurope.com/city/barcelona" rel="nofollow">Barcelona</a> to <a href="https://www.raileurope.com/city/madrid" rel="nofollow">Madrid</a> are high-speed <a href="https://www.raileurope.com/train/renfe-spanish-high-speed-trains-7548" rel="nofollow">AVE</a> trains. On these trains, 2nd class does have space to store luggage at the end of each coach, which you would have access to.<br /><br /><a href="https://www.raileurope.com/destinations/country-guides/article/spain" rel="nofollow">Spain</a> is the only country that imposes specific weight/dimension limitations on luggage. The national rail network of Spain states that each passenger can carry up to 3 pieces of luggage, the sum of which may not exceed 290 cm, and the largest of the 3 items should not exceed 85 x 55 x 35 cm in height-width-depth. Also, the total weight of the 3 items should not exceed 25 kg. Anything beyond that would be up to the discretion of the conductor.<br /><br />You would purchase tickets from <a href="https://www.raileurope.com/train-tickets/journeys/article/barcelona-madrid" rel="nofollow" title="Link: https://www.raileurope.com/train-tickets/journeys/article/barcelona-madrid">Barcelona to Madrid</a> by searching the route under 'Book Train Tickets' on the homepage of our website, <a href="http://www.raileurope.com" rel="nofollow" target="_blank">www.raileurope.com</a>. Generally, trains in <a href="https://www.raileurope.com/destinations/country-guides/article/spain" rel="nofollow">Spain</a> can be booked once within 60-90 days of an intended departure date..
  • April 26, 2019 19:52
    Jeff
    Changed reply in topic of Storing Luggage on a high speed train from Barcelona to Madrid by Jeff to Hi Sarah,<br /><br />Trains from Barcelona to Madrid are high-speed AVE trains. On these trains, 2nd class does have space to store luggage at the end of each coach, which you would have access to.<br /><br />Spain is the only country that imposes specific weight/dimension limitations on luggage. The national rail network of Spain states that each passenger can carry up to 3 pieces of luggage, the sum of which may not exceed 290 cm, and the largest of the 3 items should not exceed 85 x 55 x 35 cm in height-width-depth. Also, the total weight of the 3 items should not exceed 25 kg. Anything beyond that would be up to the discretion of the conductor.<br /><br />You would purchase tickets from Barcelona to Madrid by searching the route under 'Book Train Tickets' on the homepage of our website, <a href="http://www.raileurope.com" rel="nofollow">www.raileurope.com</a>. Generally, trains in Spain can be booked once within 60-90 days of an intended departure date..
  • April 24, 2019 17:49
    Jeff
    Changed reply in topic of Uncompleted ticket for my trip from Paris to Brugge by Jeff to For time spent in <a href="https://www.raileurope.com/city/bruges" rel="nofollow">Bruges</a>, you can shop various activities, tours and city passes offered by clicking here: <a href="http://www.raileurope.com/train-tickets/activities/?countries=undefined&amp;cities=cities-4836" rel="nofollow" title="Link: http://www.raileurope.com/train-tickets/activities/?countries=undefined&amp;cities=cities-4836">http://www.raileurope.com/train-tickets/activities/?countries=undefined&amp;cities=cities-4836</a>.
  • April 24, 2019 17:44
    Jeff
    Changed reply in topic of Uncompleted ticket for my trip from Paris to Brugge by Jeff to If you'll be staying in <a href="https://www.raileurope.com/city/paris" rel="nofollow">Paris</a> for multiple days and plan on using the Métro and RER to get around the city, you may also want to consider purchasing either the '<a href="https://www.raileurope.com/activities/activity?code=2036PARIS&amp;destId=479&amp;catId=" rel="nofollow">Paris Pass</a>' or the '<a href="https://www.raileurope.com/pass/paris-visite-pass-8339" rel="nofollow">Paris Visite Pass</a>'.<br /><br />The '<a href="https://www.raileurope.com/activities/activity?code=2036PARIS&amp;destId=479&amp;catId=" rel="nofollow" title="Link: https://www.raileurope.com/activities/activity?code=2036PARIS&amp;destId=479&amp;catId=">Paris Pass</a>' covers entry to over 60 top attractions, as well as public transportation on the Métro, RER, and buses in central Paris. You would purchase the '<a href="https://www.raileurope.com/activities/activity?code=2036PARIS&amp;destId=479&amp;catId=" rel="nofollow" title="Link: https://www.raileurope.com/activities/activity?code=2036PARIS&amp;destId=479&amp;catId=">Paris Pass</a>' here: <a href="http://www.raileurope.com/activities/activity?code=2036PARIS&amp;destId=479&amp;catId" rel="nofollow" title="Link: http://www.raileurope.com/activities/activity?code=2036PARIS&amp;destId=479&amp;catId">http://www.raileurope.com/activities/activity?code=2036PARIS&amp;destId=479&amp;catId</a>=<br /><br />The '<a href="https://www.raileurope.com/pass/paris-visite-pass-8339" rel="nofollow" title="Link: https://www.raileurope.com/pass/paris-visite-pass-8339">Paris Visite Pass</a>' just covers local transportation in <a href="https://www.raileurope.com/city/paris" rel="nofollow">Paris</a>, which includes the Métro and RER networks, as well as city buses. You would purchase the '<a href="https://www.raileurope.com/pass/paris-visite-pass-8339" rel="nofollow" title="Link: https://www.raileurope.com/pass/paris-visite-pass-8339">Paris Visite Pass</a>' here: <a href="http://www.raileurope.com/pass/paris-visite-pass-8339" rel="nofollow" title="Link: http://www.raileurope.com/pass/paris-visite-pass-8339">http://www.raileurope.com/pass/paris-visite-pass-8339</a><br /><br />There is also the 'Paris Museum Pass', which does not cover any transportation, but it does cover entry to 50 museums and historic sites around <a href="https://www.raileurope.com/city/paris" rel="nofollow">Paris</a>. You would purchase the 'Paris Museum Pass' here: <a href="https://www.raileurope.com/activities/activity?code=30310P1&amp;destId=479&amp;catId=8" rel="nofollow" title="Link: https://www.raileurope.com/activities/activity?code=30310P1&amp;destId=479&amp;catId=8">https://www.raileurope.com/activities/activity?code=30310P1&amp;destId=479&amp;catId=8</a><br /><br />Various other city passes and tours for <a href="https://www.raileurope.com/city/paris" rel="nofollow">Paris</a> can be found here: <a href="http://www.raileurope.com/train-tickets/activities/?countries=France&amp;cities=cities-479" rel="nofollow" title="Link: http://www.raileurope.com/train-tickets/activities/?countries=France&amp;cities=cities-479">http://www.raileurope.com/train-tickets/activities/?countries=France&amp;cities=cities-479</a>.
  • April 24, 2019 17:37
    Jeff
    Changed reply in topic of Uncompleted ticket for my trip from Paris to Brugge by Jeff to Hi Luz,<br /><br />For connections such as this (involving a <a href="https://www.raileurope.com/train/thalys-7536" rel="nofollow">Thalys</a> high-speed train connecting to or from a city in Belgium), special tickets called 'ABS' ('Any Belgian Station') tickets are what is issued. With these, the fare purchased on the <a href="https://www.raileurope.com/train/thalys-7536" rel="nofollow" title="Link: https://www.raileurope.com/train/thalys-7536">Thalys</a> train from <a href="https://www.raileurope.com/city/paris" rel="nofollow">Paris</a> to <a href="https://www.raileurope.com/city/brussels" rel="nofollow">Brussels</a> is also valid to cover any connecting train from <a href="https://www.raileurope.com/city/brussels" rel="nofollow">Brussels</a> to <a href="https://www.raileurope.com/city/bruges" rel="nofollow">Bruges</a> that same day. As a result, separate tickets are not issued for Brussels-Bruges segment, because the Paris-Brussels 'Thalys' ticket is all that's needed to be covered for the full connection to Bruges.<br /><br />If you'd like to verify regarding your specific order, you would have to send an email with your booking number to <a href="mailto:customercare@raileurope.com" rel="nofollow">customercare@raileurope.com</a>. In the email, please also include the names of each passenger traveling..
  • April 24, 2019 17:35
    Jeff
    Changed title of Uncompleted ticket by Luz Edith to Uncompleted ticket for my trip from Paris to Brugge.
    Dispute this change
  • April 24, 2019 17:35
    Jeff
    Changed description of Hello. I already make a purchase for a train from Paris to Brugge <br /> But when I download the electronic ticket, it ́s said just " Paris to Bruxelles" Where are the other ticket. <br /> My confirmation number it ́s 46060574 by Luz Edith to Hello. I already make a purchase for a train from Paris to Brugge But when I download the electronic ticket, it ́s said just " Paris to Bruxelles" Where are the other ticket.My confirmation number it ́s 46060574.
    Dispute this change
  • April 22, 2019 17:19
    Jeff
    Changed reply in topic of Is it worth upgrading to a flexible fare. We are arriving by air and concerned that we could be delayed and possibly miss our train. by Jeff to Hi Marie,<br /><br />Generally, you would view the exchange policy for a particular fare by clicking on the 'Fare details' link after selecting the fare itself. However, it appears that the exchange policies for most Italian trains are not displaying at this time, due to an error. On Italian 'Le Frecce' trains (<a href="https://www.raileurope.com/train/italian-trains-frecciarossa-7590" rel="nofollow" target="_blank" title="Link https//wwwraileuropecom/train/italian-trains-frecciarossa-7590">Frecciarossa</a>, <a href="https://www.raileurope.com/train/italian-trains-frecciargento-7587" rel="nofollow" target="_blank">Frecciargento</a> and <a href="https://www.raileurope.com/train/italian-trains-frecciabianca-7588" rel="nofollow" target="_blank">Frecciabianca</a>) and <a href="https://www.raileurope.com/train/italian-trains-intercity-7586" rel="nofollow" target="_blank">IC</a> trains, the most flexible fares are able to be exchanged locally, but only if the exchange is done prior to the train's scheduled departure, which would not do you any good in the case of a flight delay.<br /><br />Otherwise, you could purchase the lower fare and add the 'Rail Protection Plan'. The Rail Protection Plan would enable you to be reimbursed in the case of a flight delay. For the details of the Rail Protection Plan, you would click here: <a href="https://www.raileurope.com/about-rail-europe/article/rail-protection-plan-6937" rel="nofollow" target="_blank" title="Link https//wwwraileuropecom/about-rail-europe/article/rail-protection-plan-6937">https://www.raileurope.com/about-rail-europe/article/rail-protection-plan-6937</a>.<br /><br />The first part of the connection would involve taking a regional or 'Leonardo Express' train from the <a href="https://www.raileurope.com/place/leonardo-da-vinci-fiumicino-5759" rel="nofollow" title="Link: https://www.raileurope.com/place/leonardo-da-vinci-fiumicino-5759">Rome FCO Airport</a> into the city of <a href="https://www.raileurope.com/city/rome" rel="nofollow">Rome</a>.<br /><br />Tickets for the regional trains are able to be used for other departures within 4 hours after the specific departure time you selected on our website (regardless of whether or not you have the Rail Protection Plan).<br /><br />Tickets for the Leonardo Express trains are only able to be used for other departures within 1.5 hours after the specific departure time you selected on our website (regardless of whether or not you have the Rail Protection Plan).<br /><br />The regional trains are labeled 'Regionale' on our website for trains between the <a href="https://www.raileurope.com/place/leonardo-da-vinci-fiumicino-5759" rel="nofollow">Rome Airport</a> and the city of <a href="https://www.raileurope.com/city/rome" rel="nofollow">Rome</a>, while the Leonardo Express trains are labeled 'Regionale Veloce' on our website for trains between <a href="https://www.raileurope.com/place/leonardo-da-vinci-fiumicino-5759" rel="nofollow" title="Link: https://www.raileurope.com/place/leonardo-da-vinci-fiumicino-5759">Rome Airport</a> and the city of <a href="https://www.raileurope.com/city/rome" rel="nofollow">Rome</a>..
  • April 22, 2019 17:17
    Jeff
    Changed reply in topic of Is it worth upgrading to a flexible fare. We are arriving by air and concerned that we could be delayed and possibly miss our train. by Jeff to For time spent in <a href="https://www.raileurope.com/city/naples" rel="nofollow">Naples</a>, you can shop city passes, activities and tours by clicking here: <a href="http://www.raileurope.com/train-tickets/activities/?countries=undefined&amp;cities=cities-508" rel="nofollow" title="Link: http://www.raileurope.com/train-tickets/activities/?countries=undefined&amp;cities=cities-508">http://www.raileurope.com/train-tickets/activities/?countries=undefined&amp;cities=cities-508</a>.
  • April 22, 2019 16:52
    Jeff
    Changed reply in topic of Is it worth upgrading to a flexible fare. We are arriving by air and concerned that we could be delayed and possibly miss our train. by Jeff to Hi Marie,<br /><br />Generally, you would view the exchange policy for a particular fare by clicking on the 'Fare details' link after selecting the fare itself. However, it appears that the exchange policies for most Italian trains are not displaying at this time, due to an error. On Italian 'Le Frecce' trains (<a href="https://www.raileurope.com/train/italian-trains-frecciarossa-7590" rel="nofollow" title="Link: https://www.raileurope.com/train/italian-trains-frecciarossa-7590">Frecciarossa</a>, <a href="https://www.raileurope.com/train/italian-trains-frecciargento-7587" rel="nofollow">Frecciargento</a> and <a href="https://www.raileurope.com/train/italian-trains-frecciabianca-7588" rel="nofollow">Frecciabianca</a>) and <a href="https://www.raileurope.com/train/italian-trains-intercity-7586" rel="nofollow">IC</a> trains, the most flexible fares are able to be exchanged locally, but only if the exchange is done prior to the train's scheduled departure, which would not do you any good in the case of a flight delay.<br /><br />Otherwise, you could purchase the lower fare and add the 'Rail Protection Plan'. The Rail Protection Plan would enable you to be reimbursed in the case of a flight delay. For the details of the Rail Protection Plan, you would click here: <a href="https://www.raileurope.com/about-rail-europe/article/rail-protection-plan-6937" rel="nofollow" title="Link: https://www.raileurope.com/about-rail-europe/article/rail-protection-plan-6937">https://www.raileurope.com/about-rail-europe/article/rail-protection-plan-6937</a>.<br /><br />The first part of the connection would involve taking a regional or 'Leonardo Express' train from the Rome FCO Airport into the city of Rome.<br /><br />Tickets for the regional trains are able to be used for other departures within 4 hours after the specific departure time you selected on our website (regardless of whether or not you have the Rail Protection Plan).<br /><br />Tickets for the Leonardo Express trains are only able to be used for other departures within 1.5 hours after the specific departure time you selected on our website (regardless of whether or not you have the Rail Protection Plan).<br /><br />The regional trains are labeled 'Regionale' on our website for trains between the Rome Airport and the city of Rome, while the Leonardo Express trains are labeled 'Regionale Veloce' on our website for trains between Rome Airport and the city of Rome..
  • April 22, 2019 15:45
    Jeff
    Changed reply in topic of Reservations in Spain for summer. When will they be ready to book? by Jeff to Hi Karen,<br /><br />Typically, trains in <a href="https://www.raileurope.com/destinations/country-guides/article/spain" rel="nofollow" target="_blank">Spain</a> can be reserved within 60-90 days of an intended departure date. However, this time of year is when the annual 'Summer Schedule Change' occurs with some of the rail networks in Europe, including the national rail network of Spain. As a result of the 'Summer Schedule Change', the rail network of Spain has not yet opened up their trains for booking for dates in June and July. We expect them to be opened up at some point within the next few weeks. I would just recommend checking periodically in the meantime.<br /><br />For travel with a rail pass, you would purchase reservations by searching a route on our homepage (<a href="http://www.raileurope.com" rel="nofollow" target="_blank" title="Link http//wwwraileuropecom">www.raileurope.com</a>), checking the box that says ‘I have a rail pass’, and then indicating the type of rail pass with which you'll be traveling (i.e. a ‘Eurail Spain Pass’ or 'Eurail Global Pass')..
  • April 22, 2019 15:45
    Jeff
    Changed reply in topic of Reservations in Spain for summer. When will they be ready to book? by Jeff to Hi Karen,<br /><br />Typically, trains in <a href="https://www.raileurope.com/destinations/country-guides/article/spain" rel="nofollow">Spain</a> can be reserved within 60-90 days of an intended departure date. However, this time of year is when the annual 'Summer Schedule Change' occurs with some of the rail networks in Europe, including the national rail network of Spain. As a result of the 'Summer Schedule Change', the rail network of Spain has not yet opened up their trains for booking for dates in June and July. We expect them to be opened up at some point within the next few weeks. I would just recommend checking periodically in the meantime.<br /><br />For travel with a rail pass, you would purchase reservations by searching a route on our homepage (<a href="http://www.raileurope.com" rel="nofollow" title="Link: http://www.raileurope.com">www.raileurope.com</a>), checking the box that says ‘I have a rail pass’, and then indicating the type of rail pass with which you'll be traveling (i.e. a ‘Eurail Spain Pass’ or 'Eurail Global Pass')..
  • April 22, 2019 15:08
    Jeff
    Changed title of Reservations for summer by karen winter to Reservations in Spain for summer. When will they be ready to book?.
    Dispute this change
  • April 22, 2019 15:08
    Jeff
    Changed description of Hi! <br /> How far in advance can I book seat reservations for travel in Spain? I have our rail passes, and we are traveling at the beginning of July.... <br /> Thank you! <br /> Karen by karen winter to Hi!How far in advance can I book seat reservations for travel in Spain? I have our rail passes, and we are traveling at the beginning of July....Thank you!Karen.
    Dispute this change
  • April 19, 2019 17:44
    Jeff
    Changed reply in topic of Why are there additional fees for every train connection I want to make even though I have a rail pass?? by Jeff to Almost all trains from <a href="https://www.raileurope.com/city/paris" rel="nofollow" target="_blank">Paris</a> to <a href="https://www.raileurope.com/city/lyon" rel="nofollow" target="_blank">Lyon</a> are <a href="https://www.raileurope.com/train/tgv-7537" rel="nofollow" target="_blank">TGV</a> high-speed trains, which require reservations.<br /><br />There are 3 slow-moving regional (<a href="https://www.raileurope.com/train/ter-7551" rel="nofollow" target="_blank">TER</a>) trains for which all you’d need is the rail pass to board; however, the regional trains take over 3 hours longer to get from <a href="https://www.raileurope.com/city/paris" rel="nofollow" target="_blank" title="Link https//wwwraileuropecom/city/paris">Paris</a> to <a href="https://www.raileurope.com/city/lyon" rel="nofollow" target="_blank">Lyon</a>.<br /><br />The regional trains from <a href="https://www.raileurope.com/city/paris" rel="nofollow" target="_blank" title="Link https//wwwraileuropecom/city/paris">Paris</a> to <a href="https://www.raileurope.com/city/lyon" rel="nofollow" target="_blank">Lyon</a> depart out of the Paris Bercy station and take over 5 hours. The high-speed <a href="https://www.raileurope.com/train/tgv-7537" rel="nofollow" target="_blank" title="Link https//wwwraileuropecom/train/tgv-7537">TGV</a> trains depart out of the <a href="https://www.raileurope.com/place/paris-gare-de-lyon" rel="nofollow" target="_blank" title="Link https//wwwraileuropecom/place/paris-gare-de-lyon">Paris Gare de Lyon station</a> and only take about 2 hours.<br /><br />When you do a search from <a href="https://www.raileurope.com/train-tickets/journeys/article/paris-lyon" rel="nofollow" target="_blank" title="Link: https://www.raileurope.com/train-tickets/journeys/article/paris-lyon">Paris to Lyon</a>, you can scroll through the results to locate the schedules for the regional trains, which will be labeled as ‘TER’ trains. Once again, the regional <a href="https://www.raileurope.com/train/ter-7551" rel="nofollow" target="_blank" title="Link https//wwwraileuropecom/train/ter-7551">TER</a> trains do not take reservations, so the <a href="https://www.raileurope.com/pass/eurail-global-pass-5880" rel="nofollow" target="_blank" title="Link https//wwwraileuropecom/pass/eurail-global-pass-5880">Eurail Global Pass</a>&nbsp;would be all you’d need to board.<br /><br />On <a href="https://www.raileurope.com/train/tgv-7537" rel="nofollow" target="_blank">TGV </a>trains within <a href="https://www.raileurope.com/destinations/country-guides/article/france-10" rel="nofollow" target="_blank" title="Link https//wwwraileuropecom/destinations/country-guides/article/france-10">France</a>, the passholder reservation fees are only a small amount, so it would likely be worth it for you to just take a <a href="https://www.raileurope.com/train/tgv-7537" rel="nofollow" target="_blank" title="Link: https://www.raileurope.com/train/tgv-7537">TGV</a> instead, so that extra 3 hours on the train doesn't cut into your time in <a href="https://www.raileurope.com/city/lyon" rel="nofollow" target="_blank">Lyon</a>. On most reservable trains, this would be the case, as the reservation fees would just be a small amount. Additionally, unless you're traveling a short distance, longer connections comprised of non-reservable trains would often take a significant amount of time..
  • April 19, 2019 17:42
    Jeff
    Changed reply in topic of Why are there additional fees for every train connection I want to make even though I have a rail pass?? by Jeff to Almost all trains from <a href="https://www.raileurope.com/city/paris" rel="nofollow" target="_blank">Paris</a> to <a href="https://www.raileurope.com/city/lyon" rel="nofollow" target="_blank">Lyon</a> are <a href="https://www.raileurope.com/train/tgv-7537" rel="nofollow" target="_blank">TGV</a> high-speed trains, which require reservations.<br /><br />There are 3 slow-moving regional (<a href="https://www.raileurope.com/train/ter-7551" rel="nofollow" target="_blank">TER</a>) trains for which all you’d need is the rail pass to board; however, the regional trains take over 3 hours longer to get from <a href="https://www.raileurope.com/city/paris" rel="nofollow" target="_blank" title="Link https//wwwraileuropecom/city/paris">Paris</a> to <a href="https://www.raileurope.com/city/lyon" rel="nofollow" target="_blank">Lyon</a>.<br /><br />The regional trains from <a href="https://www.raileurope.com/city/paris" rel="nofollow" target="_blank" title="Link https//wwwraileuropecom/city/paris">Paris</a> to <a href="https://www.raileurope.com/city/lyon" rel="nofollow" target="_blank">Lyon</a> depart out of the Paris Bercy station and take over 5 hours. The high-speed <a href="https://www.raileurope.com/train/tgv-7537" rel="nofollow" target="_blank" title="Link https//wwwraileuropecom/train/tgv-7537">TGV</a> trains depart out of the <a href="https://www.raileurope.com/place/paris-gare-de-lyon" rel="nofollow" target="_blank" title="Link https//wwwraileuropecom/place/paris-gare-de-lyon">Paris Gare de Lyon station</a> and only take about 2 hours.<br /><br />When you do a search from <a href="https://www.raileurope.com/train-tickets/journeys/article/paris-lyon" rel="nofollow" target="_blank">Paris to Lyon</a>, you can scroll through the results to locate the schedules for the regional trains, which will be labeled as ‘TER’ trains. Once again, the regional <a href="https://www.raileurope.com/train/ter-7551" rel="nofollow" target="_blank" title="Link https//wwwraileuropecom/train/ter-7551">TER</a> trains do not take reservations, so the <a href="https://www.raileurope.com/pass/eurail-global-pass-5880" rel="nofollow" target="_blank" title="Link https//wwwraileuropecom/pass/eurail-global-pass-5880">Eurail Global Pass</a>&nbsp;would be all you’d need to board.<br /><br />On <a href="https://www.raileurope.com/train/tgv-7537" rel="nofollow" target="_blank">TGV </a>trains within <a href="https://www.raileurope.com/destinations/country-guides/article/france-10" rel="nofollow" target="_blank" title="Link https//wwwraileuropecom/destinations/country-guides/article/france-10">France</a>, the passholder reservation fees are only a small amount, so it would likely be worth it for you to just take a <a href="https://www.raileurope.com/train/tgv-7537" rel="nofollow" target="_blank">TGV</a> instead so that extra 3 hours on the train doesn't cut into your time in <a href="https://www.raileurope.com/city/lyon" rel="nofollow" target="_blank">Lyon</a>. On most reservable trains, this would be the case, as the reservation fees would just be a small amount. Additionally, unless your traveling a short distance, longer connections comprised of non-reservable trains would often take significant amount of time..
  • April 17, 2019 21:22
    Jeff
    Changed reply in topic of First time traveling to Nice, France; which product will suit them better? by Jeff to Hi Jan,<br /><br />I'm not familiar with 'Rail Map Europe', but the 'European Rail Timetable' is the most comprehensive resource for rail schedules. 'European Rail Timetables' are issued monthly (however, rail schedules do not usually change that much, if at all, from month to month). You could wait to order the one for June or July. the 'European Rail Timetables' can be purchased at <a href="http://www.europeanrailtimetable.eu" rel="nofollow" title="Link: http://www.europeanrailtimetable.eu">www.europeanrailtimetable.eu</a>.<br /><br />They can also try checking by searching routes under 'Book Train Tickets' on the homepage of our website (<a href="http://www.raileurope.com" rel="nofollow" title="Link: http://www.raileurope.com">www.raileurope.com</a>) the closer they get to their travel dates..
  • April 17, 2019 20:20
    Jeff
    Changed reply in topic of Why are there additional fees for every train connection I want to make even though I have a rail pass?? by Jeff to Hi Tara,<br /><br />The objective of a rail pass is to cover the ticket costs on trains. When applicable, reservations are a supplementary cost to a rail pass. If you were to purchase regular point-to-point tickets (instead of a rail pass), the value of any necessary reservations would still be considered/embedded into those costs. Therefore, a rail pass can still work out to be the most economical option for travelers taking multiple trains while in Europe. It depends on the itinerary.<br /><br />Reservations are required on most high-speed trains, many international routes, and all overnight trains. In much of Western Europe (including within <a href="https://www.raileurope.com/destinations/country-guides/article/france-10" rel="nofollow" title="Link: https://www.raileurope.com/destinations/country-guides/article/france-10">France</a>, <a href="https://www.raileurope.com/destinations/country-guides/article/italy" rel="nofollow" title="Link: https://www.raileurope.com/destinations/country-guides/article/italy">Italy</a> and <a href="https://www.raileurope.com/destinations/country-guides/article/spain" rel="nofollow">Spain</a>), most major cities are connected almost exclusively by high-speed trains. Therefore, it is often the case that reservations are required when traveling in those countries.<br /><br />For travel with a rail pass, you would check reservation costs and purchase reservations by searching a route on our homepage (<a href="http://www.raileurope.com" rel="nofollow" target="_blank" title="Link: http://www.raileurope.com">www.raileurope.com</a>), checking the box that says ‘I have a rail pass’, and then indicating the type of rail pass with which you'll be traveling (i.e. a ‘Eurail Global Pass’). Generally, reservable trains can be booked within a range of 60 to 120 days of an intended departure. It just depends on the train/route.<br /><br />For trains that do not accept reservations, there is nothing you need to book, so the <a href="https://www.raileurope.com/pass/eurail-global-pass-5880" rel="nofollow" target="_blank" title="Link https//wwwraileuropecom/pass/eurail-global-pass-5880">Eurail Global Pass</a> is all you would need to board. On such trains, you would just hop on and show your pass. For planning purposes, you can still use the route search feature on <a href="https://www.raileurope.com/" rel="nofollow">our homepage</a> just to view schedules for many unreserved trains. Generally, when you're just trying to access schedules for non-reservable trains, you would have to be sure to leave the 'I have a rail pass' button unchecked..
  • April 17, 2019 20:19
    Jeff
    Changed reply in topic of Why are there additional fees for every train connection I want to make even though I have a rail pass?? by Jeff to Within <a href="https://www.raileurope.com/destinations/country-guides/article/switzerland" rel="nofollow">Switzerland</a>, the vast majority of trains do not need (or even accept) reservations. Therefore, in most instances, reservations are not necessary when traveling inside <a href="https://www.raileurope.com/destinations/country-guides/article/switzerland" rel="nofollow" title="Link: https://www.raileurope.com/destinations/country-guides/article/switzerland">Switzerland</a>, and the <a href="https://www.raileurope.com/pass/eurail-global-pass-5880" rel="nofollow">Eurail Global Pass</a> would be all you'd need to board..
next » « previous