Is there a booking fee to purchase Eurostar tickets online or by phone?

Is there a booking fee to purchase Eurostar tickets online? by phone?
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  • Jeff (Official Rep) March 06, 2015 15:22
    Thank you for your question, Anne-Marie.

    Tickets for the Eurostar can be issued as either paper documents that would be shipped to you, print-at-station e-tickets, or print-at-home e-tickets.

    If you opt to have your tickets issued as paper documents, there would be a shipping fee of $18 USD. If you opt to have your tickets issued as print-at-station or print-at-home e-tickets, there would be a processing fee of $7.95 USD.

    If you book over the phone, there would be an additional service fee of $15 USD.

    If you book online, the shipping fee or processing fee would be waived if the total of your order exceeds $399 USD. You would purchase tickets and check schedules on our website by clicking on 'Find Fares & Schedules' from the homepage. The Eurostar is unique in that it can generally be booked 6 to 9 months in advance of a departure. The best rates on the Eurostar sell out quickly, so  it would be recommended to purchase tickets as soon as possible.

    If you book over the phone, there would be an additional service fee of $15 USD.
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  • Thank you so much for this Jeff.
    What is the over-the-phone booking fee in English pounds, please?
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  • Jeff (Official Rep) March 06, 2015 16:40
    You're welcome, Anne-Marie. I'm sorry; however, we are the United States-based seller of European tickets and passes for the North American market, and we do not sell products in English pounds. Our products are sold in U.S. dollars on www.raileurope.com or www.raileurope.com.mx and Canadian dollars on www.raileurope.ca.

    We are generally not able to sell to residents of countries outside of North America, due to local restrictions. Residents of countries outside of North America would have to book through an affiliated agency in their own country or region. If you are from the United Kingdom, the website you would refer to with questions is http://agencies.voyages-sncf.eu/en/.
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