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Zurich to Venice only showing 1st class for passholders? Can you book 1st class with Eurail Global Youth Pass?

From Zurich to Venice, it only offer the option of first class on June 18th. I believe my Eurail Youth Global pass only allows me on 2nd class. Does this mean I cannot travel from Zurich to Venice?? Thanks!

-Chad
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  • Jeff (Official Rep) March 23, 2012 20:54
    Hi Chad,

    I do see how our website is only showing 1st class as an option for your trip from Zurich to Milan (if you were to do the segment from Milan to Venice separately as a part of the full connection, both 1st and 2nd class would be presented as options to book). However, 2nd class is currently available, it is just not able to be booked on our website right now, due to an error. Therefore, to book 2nd class reservations for this train to correspond to your 2nd class pass, you would have to call us at 1-800-622-8600. Our current hours are 9:00 AM to 7:30 PM ET Monday to Friday and 9:00 AM to 5:00 PM ET on Saturday and Sunday.

    If you were to book 1st class reservations on this train when traveling with a 2nd class rail pass, you would be charged an unknown supplement locally to compensate for class of service disparity.
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  • Jeff (Official Rep) March 23, 2012 20:57
    We apologize for the inconvenience that 2nd class is not showing on our website and will work to get that fixed as soon as possible.
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  • Thank you .I am in Spain at the moment so I would rather go through the website then call the phone number. I just booked reservations from Zurich to Munich for June 18th, thinking that was my only option as a connecting city to get to Venice. However, I was informed there an issue with the booking for some reason undetermined and the transaction is not yet complete. If 2nd class reservations become available for Zurich to Venice before the transaction goes through then I would rather go straight from Zurich to Venice on June 18th assuming the price isnt hiked up. Keep me posted on when 2nd class reservations become available. Thank you!
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  • Jeff (Official Rep) March 26, 2012 18:58
    Hi Chad,

    I was able to locate your order for the 2nd class reservations from Zurich to Munich (via Stuttgart). It was able to be processed over the weekend, it just had to be confirmed manually by one of our representatives before it could be finalized and shipped. Therefore, it was shipped from our office first thing this morning, March 26th.

    If you would like to give up those reservations to buy new ones for a connection from Zurich to Venice (via Milan) in 2nd class, but you do not wish to call us, then I would recommend that you check our website periodically to see when 2nd class displays. Otherwise, the 2nd class reservations can be booked at this time by calling us at 1-800-622-8600 or 1-847-916-1028.
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