Cannot print off Seville-Madrid train tickets booked on-line

I bought two tickets for train from Seville to Malaga and have received and printed off the confirmation email. I cannot download "Passbook" or print off tickets at home but email has "Localizador" code. How do I print off tickets at the station using this email?
1 person has
this question
+1
Reply
  • Jeff (Official Rep) March 23, 2016 17:52
    Hi,

    The tickets we sell for trains in Spain are issued as print-at-home tickets in PDF format. These tickets cannot be printed out at the station, nor can they be accessed through Passbook. You would print the tickets by clicking on a link in the email that we send you after your order is processed.

    We are not able to provide assistance for specific orders on this forum. If you'd like assistance with a specific order you placed, you would have to call us at 1-800-622-8600 or send an email to customercare@raileurope.com. If you send an email, please be sure to include the booking number for your order, as well as your full first and last name. However, please note it can take up to 48 business hours to receive a reply to email correspondence.

    With this being a public forum, we ask that you not share order numbers or any other personal information here, such as email addresses or phone numbers. Any posts containing such information are removed for security purposes.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited