Can I Change Travel date on my Ticket?

By mistake we booked a ticket from London to Paris instead of Sep 29, we booked it for Sep 30, How we can switch the date for one day earlier without paying penalty.Please advise.
1 person has
this question
+1
Reply
  • Jeff (Official Rep) August 28, 2018 19:17
    Hi Salim,

    It would depend on the exchange/refund policy if the specific ticket you purchased, according to what was communicated to you at the time you placed your order. To inquire about a specific order you placed, your only option would be to send an email to customercare@raileurope.com. In the email, be sure to include the booking number for your order, as well as your full first and last name. I'm sorry, as we are not able to assist with specific orders over this forum.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned