I’m confused

Confirmation e-mail due many fraud bookings

Hello,
I have received an confirmation e-mail from CCHERIAN@raileuropeindia.com that asks questions like: 1. What is your address? 2.How many people will travel with you? 3. What is your email address? 4. When did you finalize your booking? 5.Could you provide us the departure city of your trip ? 6. Your first and last travel date ? 7. When do you plan to travel by train? 8. Which payment method did you use ?

The e-mail says I need to answer all these in order to confirm my purchase I have made.

Is this real? Is this correct? Shall I answer this?
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  • Jeff (Official Rep) March 16, 2015 20:28
    Hi Maira,

    I'm sorry, however, we are the United States-based seller of European tickets for the North American market, and that is not our e-mail domain. Therefore, we would not have any information about e-mails sent from that domain.

    Please note, we are generally not able to sell to residents of countries of North America, due to local restrictions. Residents of countries outside of North America would have to book through an affiliated agency in their own country or region.

    I would recommend contacting http://www.raileurope.co.in/ for information about the e-mail you received.
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  • I’m confused
    I received a mail from the same mail address, Maria!, However asking different questions like
    Type of Card (Credit or Debit)

    2. Card Association (Visa, MasterCard, American Express)

    3. Issuing Bank

    4. Card issued in country (USA, Brazil, Australia etc.)

    Could you find if it was legit?
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