hi,
I booked yesterday two tickets for my husband and I from Florence to Venice and from Venice to Milan but in country section I put my country of residence (UAE) since i couldnt find my country of Nationality. We both have a residence stamp on our passports. Is this valid? because my train tickets are not refundable...
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EMPLOYEE
1Hi Doria.
The country of residence actually does not matter with regard to point-to-point tickets. Therefore, your tickets would still be valid. -
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Hi jeff,
I am a residence of UAE and in my swiss pass has the wrong residence country mentioned. How can I solve this issue?-
Hi Sunanda,
Please note, this messageboard is for the seller of European tickets and passes for residents of North American countries. Generally, we are not able to sell to residents of countries outside of North America, due to local restrictions. If you are from the UAE, then it is likely that you would’ve placed your order through www.raileurope-gcc.com, and they would be who you would have to contact for information about your order. There should be a 'Contact' link on the homepage of that website. -
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