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I’m frustrated

Delima with Luggage for a group

We are a group of 10 including 4 kids and 2 elders; departing Marseilles to Barcelona via train.

We could not get any kind of help what so ever at train stations to transfer our luggage on/off the train all the way to our transport.

Why can't you add this service to your other services? And don't you make it as an option for those who are in real need for ??
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