Do tickets have to be physically delivered?

Trying to book a train from Lucerne, Switz to Interlaken, Switz. Website telling me I have to have tickets physically delivered? Can I just buy tickets that day when I arrive at the train station? its too soon to my trip to have them mailed.
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  • Jeff (Official Rep) October 23, 2018 14:46
    Kim,

    Tickets for trains in Switzerland are only able to be issued as paper documents that would have to be shipped to you before you leave for Europe.

    Any order placed on our website can take 24 to 48 hours to be processed in addition to the time it takes to ship the documents, which would be an additional 2 to 3 business days if the option of standard delivery is chosen or an additional 1 business day if the option of express delivery is chosen. If you ever wish to bypass the 24-48 hour processing time to ensure your documents are shipped out today for overnight delivery, you would have to call us to place your order. We can be reached at 1-800-622-8600. Our current hours are 8:00 AM to 6:00 PM CT Monday to Friday. The last shipment on any given weekday leaves our office at 5:30 PM CT.

    If there is not enough time for the tickets to be delivered, then your only option would be to purchase tickets locally at the station.
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