Electronic Ticketing or Physical Paper?

if i purchase a rail pass, do i need it physically shipped to me in order to use it, or can i use it and make reservations totally electronically? i can buy one before i leave for europe, but while i'm there i may need to purchase a new one and it won't make any sense to have it shipped to usa.
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  • Jeff (Official Rep) May 07, 2018 16:51
    Hi Alexis,

    A single country rail pass for Spain called the 'Renfe Spain Pass' is issued electronically as a 'print-at-home' pass.

    Also, for the 'consecutive day' version of the single country 'Swiss Travel Pass', customers have the option to have it issued as a 'print-at-home' pass or as an actual physical document that would have to be delivered.

    All other rail passes are only able to be issued as paper documents that would have to be shipped to you.

    Generally, rail passes are not available for purchase locally in Europe. Therefore, most rail passes would need to be purchased in advance, before leaving for Europe.
    • Jeff (Official Rep) May 07, 2018 17:23
      With regard to passes or tickets issued as paper documents: Any order placed on our website can take 24 to 48 hours to be processed in addition to the time it takes to ship the documents, which would be an additional 2 to 3 business days if the option of standard delivery is chosen or an additional 1 business day if the option of express delivery is chosen.
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