Enfant

I booked tickets(Zurich-Paris) for myself, my daughter(13), and son(11). But now the confirmation ticket marks both my daughter and son as enfant.(between 4-12 yrs of age)
How do I correct this?
Thanks
1 person has
this problem
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  • Jeff (Official Rep) June 13, 2017 14:33
    Hi Sara,

    I'm sorry, however, we are not able to assist with specific orders through this forum. If you have questions about a specific order you placed, you would have to call us at 1-800-622-8600 or send an email to customercare@raileurope.com. If you send an email, please be sure to include the booking number for your order, as well as your full first and last name. However, please note it can take up to 48 business hours to receive a reply to email correspondence. Therefore, if you need more immediate assistance, you would have to call us. Our current hours are 8:00 AM to 6:30 PM CT Monday to Friday and 8:00 AM to 4:00 PM CT on Saturdays.
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