Help! I only have 20 minutes to print my tickets at the station in Toulouse but the instructions say I need 45 minutes.

My wife and I are traveling from Barcelona to Lourdes on 6/14. We have a concern, though, that needs to be addressed. Specifically, since we are leaving for Europe next Wednesday, 6/3/15, we didn’t have enough time to have the tickets mailed to us in Houston so I chose the print at station e-ticket option. However, after booking and reviewing the instructions it said I need 45 minutes in between trips to print the tickets at the station but we will only have about 20 minutes from when we arrive in Toulouse before we have to board the train for Lourdes. So what do you suggest we do in the event we do not have enough time to print our tickets at the station? Can we print them in Barcelona?
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  • Jeff (Official Rep) June 02, 2015 15:11
    Hi Susan.

    When you arrive into the Toulouse station, 20 minutes should be enough time to print your tickets. Otherwise, if you happen to be connecting in another station beforehand, you may be able to print your tickets there. For instance, connections from Barcelona to Toulouse would generally involve changing trains in Narbonne along the way. If you'll be changing trains in Narbonne in between Barcelona and Toulouse (and have more time there), then you can try to print your Toulouse-Lourdes tickets there instead. It would not be possible to print tickets for a train from Toulouse to Lourdes at the station in Barcelona.

    However, as we are generally not able to advise about specific orders through this forum, I would recommend that you call us for assistance. We can be reached at 1-800-622-8600. Our current hours are 8:00 AM to 7:30 PM CT Monday to Friday and 8:00 AM to 4:00 PM CT on Saturdays and Sundays.
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