Hi My name is Liz Bracken

I have done something stupid! I booked my sister Kris Nielsen as Kris Bracken. What can I do to get this straighten out promptly. Ugh.
I have printed out the tickets, then noticed my mistake.
1 person has
this question
  • Jeff (Official Rep) March 14, 2017 20:36
    Hi Liz,

    I'm sorry, however, we are not able to assist with specific orders through this forum. Please call or email us and we'll see if we can assist you. We can be reached at 1-800-622-8600 or customercare@raileurope.com.

    If you send an email, please be sure to include the booking number for your order, as well as your full first and last name. However, please note it can take up to 48 business hours to receive a reply to email correspondence. Therefore, if you need more immediate assistance, you would have to call us. Our current hours are 8:00 AM to 6:30 PM CT Monday to Friday and 8:00 AM to 4:00 PM CT on Saturdays.
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