I am trying to buy 4 tickets from Vienna to Venice

do I have to have paper copies delivered to my house? Do you not send an email with them and I can print them off?
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  • Jeff (Official Rep) June 11, 2018 19:13
    Hi Theresa,

    From Vienna to Venice, there is a direct day train and a direct overnight train. Tickets these trains can only be issued as paper documents that would have to be shipped to you.

    Currently, only tickets for trains in certain parts of Europe are able to be issued as e-tickets (in the form of print-at-home and/or print-at-station tickets). This includes domestic trains operating within the United Kingdom, Spain, Italy, Germany, and France, as well as some internationally operating trains between France and neighboring countries or Germany and neighboring countries. For all other trains, tickets are only able to be issued as physical documents that would have to be shipped to you prior to your departure.

    If tickets for a particular train are able to be issued as print-at-home or print-at-station tickets, then the option would display for you at the first step of the checkout process.
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