I’m frustrated

Zurich to Ramstein AFB. I can't get there from here? Or just online?

I was originally trying for Zurich to Ramstein AFB in Germany, and had to settle for Kaiserslautern (Ramstein wasn't on the popup list). Then I got this message: "This trip is temporarily unavailable for online booking. Please try your request again. If you continue to have an issue and see this message again, please contact us for further assistance."
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  • Jeff (Official Rep) August 31, 2017 18:34
    Hi RIch,

    A rail connection from Zurich to Ramstein takes about 5 to 5.5 hours in duration and involves at least 2 train changes en route; once in Mannheim and then once in Kaiserslautern. Trains from Zurich to Mannheim are ICE (InterCity Express) high-speed trains.

    Of the trains comprising of this connection, only tickets from Zurich to Mannheim are able to be purchased through our website.

    With that being the case, schedules for the remaining part of the connection (Mannheim to Kaiserslautern and Kaiserslautern to Ramstein) are not able to be viewed there. Therefore, if you'd like to inquire about schedules for these trains and purchase tickets from Mannheim to Kaiserslautern, you would have to call us. We can be reached at 1-800-622-8600. Our current hours are 8:00 AM to 6:30 PM CT Monday to Friday and 8:00 AM to 4:00 PM CT on Saturdays.

    Tickets from Kaiserslautern to Ramstein are only able to be purchased locally when you're there.
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  • I’m trying to figure it out.
    Thanks for the fast reply, Jeff! I didn't mention that I have a Eurail Global pass, which may make a difference. If not, if I understand you correctly, I should be able to see and purchase the Zurich - Mannheim leg online; but I just tried it and got the same message: "This trip is temporarily unavailable for online booking. Please try your request again. If you continue to have an issue and see this message again, please contact us for further assistance."

    That need not be a problem if I can just wait at the station and get on the train with my Global pass. Is that an option?
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