I dont have the number of the e-ticket

I have a trip conection for going from Nice (France) to La Spezia (Italy). The first part of the trip has a e-ticket number but the second one hasn't please help me!!
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  • Jeff (Official Rep) April 17, 2015 18:33
    Hi Debi.

    I'm sorry, however, we are not able to assist with specific orders through this medium.

    For us to be able to answer questions regarding a specific order, you would have to contact us either by calling us at 1-800-622-8600 or by sending an email to customercare@raileurope.com.

    If you send an email, please be sure to include the booking number for your order, as well as your full first and last name. However, please note it can take up to 72 business hours to receive a reply with regard to email correspondence. Therefore, you might want to call us, especially if your departure is soon from now.
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