I’m frustrated

Incompetent web design

Insanity. Could you please explain why someone born on October 14 1990 is not okay in Adult category +26 and neither in Youth category. Who is the incompetent person who designed your website?
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  • Jeff (Official Rep) June 19, 2017 18:29
    Hi Jean,

    I'm sorry, but I'm really not sure what you're referring to. We've never had any issue with ages not registering correctly. Adult and youth ages can vary slightly based on the product. For example, as of just this year, Eurail changed their youth age to be 12 to 27 (under 28). However, a 26-year-old would still only fit under the 'Adult (26-59)' classification with regard to regular tickets purchased from our homepage.

    What is the product to which you're referring?
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