Itinerary for Global pass, but I'm not able to search 5 trips. What happens if we miss a train we reserved?

Hello, I'm trying to plan out our trip to Europe this summer. We want to train Berlin to Prague to Vienna to Munich (then we have a flight & car) then train from Montelimar to Barcelona to Madrid. As this totals 5 travel days, and skipping a border due to our flight, I understand we need the Global Pass. However, when I go to check the train schedule I run into issues.1) It does not allow me to view 5 days.2) It says there is no information for Vienna-Munich (but if I search that separately, there are trains available).3) I also thought the rail passes were ideal because they were flexible by choosing "# of days" of travel, but I'm seeing that these all need reservations. Which means if we decide we want more time in cityA and less in cityB, but we already reserved an early train, we are stuck taking that early train. Correct?4) If we reserve an 8am train and pay the $14/person, what happens if we miss it?
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  • Jeff (Official Rep) June 06, 2017 20:03
    Hi Diana,

    For that much travel and through that many countries, the Eurail Global Pass would be your best option. For the Eurail Global Pass, you would click here: https://www.raileurope.com/rail-tickets-passes/eurail-global-pass/index.html.

    It sounds as though you are clicking on the 'Multi-City' option, which is only capable of allowing 4 route/schedule searches. I would strongly advise against using the 'Multi-City' feature anyway. It is better to search each trip separately. Therefore, I would just recommend doing separate 'One-Way' searches. For more trips, you would then just click 'Keep Shopping' after adding a particular reservation to your shopping cart/itinerary.

    The purpose of a rail pass is to cover ticket costs on trains. When applicable, reservations are a supplementary cost to a rail pass. If you were to purchase regular point-to-point tickets (instead of a rail pass), the value of any necessary reservations would still be embedded into those costs. Therefore, a rail pass still can often work out to be the most economical option for travelers taking multiple trains while in Europe. Reservations are required on most high-speed trains, many international routes, and all overnight trains.

    Generally, if you miss a train for which you have purchased a reservation, you would lose that reservation and then you would need to purchase new reservations locally for a later train. Reservations for some trains might be exchangeable locally; however, the exchange would generally have to be done before a train's departure, which would not do you any good in the case of a missed train.

    Of the trains comprising of your itinerary, only reservations for a France-Spain High Speed train from Valence or Nîmes to Barcelona (as part of a connection from Montelimar to Barcelona) are able to be exchanged locally; however, the exchange would only be allowed before the train's departure.

    When you pull up the results of your route search, you would find the exchange and refund policies by clicking the 'View' button under the cost for a particular fare shown. After you click 'View', a box will expand out underneath where the exchange and refund policies for that fare will be stated.
    • Jeff (Official Rep) June 06, 2017 20:11
      Generally, passholder reservations can be purchased through our website. Due to an error, however, it is currently not possible for the direct Railjet trains from Vienna to Munich. Until this is resolved, you would have to purchase these particular reservations and inquire about their costs by calling us. We can be reached at 1-800-622-8600. Our current hours are 8:00 AM to 6:30 PM CT Monday to Friday and 8:00 AM to 4:00 PM CT on Saturdays.
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