Last name incorrect on eurostar ticket

We just received our tickets in the mail and the last name is incorrect (Instead "Lee" it reads "Gee"). Will this be a problem?
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  • Jeff (Official Rep) June 19, 2012 14:08
    Hi Brandon,

    Unless you purchased e-tickets or print-at-home tickets for the Eurostar, the name on the ticket will not matter. The names on tickets issued as physical documents for trains in Europe doesn't matter. In fact, most paper tickets do not even display a passenger name, or else only one name is displayed.

    Rest assured that this is standard, and you will be able to board the requested trains without any difficulty, regardless of the name.
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  • Hello!
    I just purchased tickets and used my new married name on the train ticket. My maiden name is on my passport and I have booked all other trip tickets in my maiden name (did not have time to have my passport changed to match my new married name).

    Do I need to have my ticket changed to match my passport name or will the ticket name matter? And if I need to have it changed how do I do that? The ticket option we have is a "print at the station E-Ticket"
    Thank you for your help.
    • Jeff (Official Rep) May 16, 2017 17:56
      Hi Michelle,

      It depends on the ticket. Correct names are needed for most e-tickets. Therefore, you would have to call us so that we can see about getting that changed for you. We can be reached at 1-800-622-8600. Our current hours are 8:00 AM to 6:30 PM CT Monday to Friday and 8:00 AM to 4:00 PM CT on Saturdays.

      And congratulations!
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