Must I specify a time when purchasing a ticket?

I am trying to decide if I need to purchase rail or train tickets for 3 seperate trips while in Switzerland. Is it necessary to enter a time in order to purchase the ticket? I am going to be getting off a cruise on the day of the first leg of the trip and I have not idea how long the disembarkation process will take or how long it will take to get to the train.
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  • Jeff (Official Rep) July 26, 2016 19:16
    Hi Cheryl,

    When purchasing tickets on our website, you will have to select a specific departure. However, tickets for trains operating within Switzerland are generally issued as 'open tickets'. An 'open ticket' would be valid for you to take a later train, should you miss the specific departure you choose when you place your order on our site. Specifically, 'open tickets' for trains in Switzerland are valid for any single train operating between the cities listed on the ticket within a 15 day time period (which begins on the date you searched for the route when you placed your order). As such, 'open tickets' do not reflect actual departure and arrival times, even though you would still be selecting a specific train on our website.

    You would purchase tickets by entering a route under 'Find Train Tickets' on our homepage, You can tell if the ticket you're being offered is an 'open ticket' by clicking the 'View' button under its cost. After you click 'View', a box will expand out underneath with the 'Ticket Flexibility' options. If you click 'Read More' for the 'Semi Flexible' option and it says 'General Ticket', then you know the ticket you're being quoted for is an 'open ticket'. In some cases, a separate reservation would be issued along with the 'open ticket', but the 'open ticket' can still be used in the same manner.
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