How can I purchase reservations for a night train that goes to Poland if Poland is not included on my rail pass? Have a Eurail Select Pass & will be taking night trains from Prague/Vienna to Krakow.

I'm thinking about booking a couple of night trains. I have a Select Eurail Pass. One trip is completely within Pass countries, and one trip leaves the pass countries (into Poland). When I look at the pricing, both trips are the same with or without the Eurail Pass when trying to book selecting "Do you have a pass."

1) I thought an overnight trip was supposed to be discounted the ticket cost, and 2) I thought it was then supposed to count as one of the travel days (assuming it starts after 7pm and ends after 4am). Why is it the same price for night trains with or without a pass?
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  • Hi Indy,

    Since you have not indicated which night train may have been pricing the same, we are unable to determine why the fares may or may not be correct on the website. For the times, as long as the train departs after 7pm and arrives after 4am, it will only count as one day on your pass.

    If you can provide us with the routing in question, we will be able to determine the cost of the passholder fare and the full fare tickets.

    Thank you,
    Jen
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  • Hi Jen,

    I have a Select 4 1st Class with Austria, Czech Rep, Hungary and Germany. Although I'm travelling in August and realize reservations are not yet available, I was trying to plan my route and hotels.

    I am looking at Sun, July 6 2014, Vienna to Berlin, Train 60406 at 10:31 shows prices at $220 for both, but says a reservationrequired but, "This train requires travelers with a rail pass to purchase a reservation but we are unable to find reservations that are compatible with your rail pass for this train" even though all 3 countries are in the pass.

    For the Prague to Krakow on Sun June 1 2014, Train 443, it shows the price for no pass, but if I enter my pass it says, "At this time, our online system can't find tickets or schedules for this trip."

    Thanks in advance for your help,

    Indy Tim
    • Jeff (Official Rep) May 12, 2014 18:25
      Hi Indy Tim,

      Passholder reservations for the night train from Vienna to Berlin are actually just not able to be booked on our website at this time. This is why you are seeing the regular ticket costs when you do a search for this train on our site. To purchase passholder reservations for this train, you would have to call us at 1-800-622-8600. We apologize for any confusion.

      Passholder reservations for the night train from Prague to Krakow are actually able to be purchased on our website under 'Book your Rail Pass Reservations', but you would have to indicate that you'll be traveling with a 'European East Pass' to do so (instead of the Eurail Select Pass), and you would have to purchase an additional ticket to cover you for once you cross over into Poland by calling us.

      The ticket you would purchase to cover you in Poland would be an open ticket from the town of Zebrzydowice (at the Czech-Poland border) to Krakow. Even though you would be purchasing a ticket that displays Zebrzydowice as a departure point, that does not mean you would actually have to get off the train there en route. You would only be purchasing this ticket so that you'll be covered for the portion of this route that's in Poland.

      With that said, the ticket from Zebrzydowice to Krakow is actually not able to be purchased on our website. For this supplemental ticket, you would have to call us, just as you would for passholder reservations on the night train from Vienna to Berlin.

      Technically, you would be able to purchase the actual reservations for the night train Prague to Krakow under 'Book your Rail Pass Reservations' on our homepage, www.raileurope.com. Since the Eurail Select Pass by itself does not cover the entire route from Prague to Krakow, you would just have to indicate that you'll be traveling with the 'European East Pass' when prompted, in order to be quoted the reservation fees and book the reservations.
    • Jeff (Official Rep) October 24, 2014 21:16
      Update Follow-up:

      Poland is no longer included as a country on the European East Pass. Since that is the case, there is now no single rail pass that would cover night trains between Prague or Vienna and Krakow. Consequently, it would no longer be possible to purchase passholder reservations for either of these trains on our website. The passholder reservations for these night trains can now only be purchased by calling us at 1-800-622-8600.
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  • I am also thinkiing about Train 406 from Vienna to Krakow, and it has the same result as the Prague to Krakow train.
    • Jeff (Official Rep) May 12, 2014 18:34
      For the night train from Vienna to Krakow, you would follow the same logic as you would for the night train from Prague to Krakow, as this night train would also require you to purchase the open ticket from the town of Zebrzydowice (at the Czech-Poland border) to Krakow, to go along with your Eurail Select Pass and the actual passholder reservations. Once again, the open ticket Zebrzydowice to Krakow can only be purchased by calling us at 1-800-622-8600 and the reservations would only be able to be purchased through our website by indicating that you'll be traveling with a European East Pass instead of the Eurail Select Pass.
    • Jeff (Official Rep) October 24, 2014 21:17
      Update Follow-up:

      Poland is no longer included as a country on the European East Pass.
      Since that is the case, there is now no single rail pass that would
      cover night trains between Prague or Vienna and Krakow. Consequently, it
      would no longer be possible to purchase passholder reservations for
      either of these trains on our website. The passholder reservations for
      these night trains can now only be purchased by calling us at
      1-800-622-8600.
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  • HI Indy Tim,

    We can look into the reservations further for you. If you are not able to get information on these reservations, when you receive the error, you can click on the contact us portion of the error message. If it is during business hours, you will be able to chat with one of our Live Chat agents and they will be able to assist you further with your requests.

    The trains that you have listed do require reservations and should be booked in advance. Please note that some of these trains cannot be confirmed unless we are within 60 days of the train departure date.

    Thank you,
    Jen
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  • I’m thankful
    Thank you, Jeff and Jen. I'm not in the 60 day window for the trip to Krakow, but at least I can but my pass and other reservations in the next few days when the 90 day window opens up. Is it possible to get a quote of the current price of the open ticket for Zebrzydowice to Krakow?

    Thanks for answering patience in answering my questions.
    Indy Tim
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