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Can UK Residents Use www.raileurope.com?

Hi, I am in the UK and I am trying to book a train fare in France on the raileurope website. The system is unable to verify my visa card details. I have been given a fault reference number and am directed to call a UK call centre. But the call centre number hangs up the instant the call connects. This is becoming an extra frustrating experience. Is anyone able to assist?
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