This is far more difficult then it should ever have to be

I have a global pass but for the life of me I can't get this thing to work. I select I have a eurail pass but there is no functionality to allow me to enter pass information, it just gives the credit card information screen like I am booking tickets. I only want to reserve seats. Even when I click on the link that says reserve seats, it takes me to a book tickets screen. I don't want to book tickets. Nothing i try to do will just allow me to reserve seats. Help.
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  • Jeff (Official Rep) May 03, 2019 14:29
    Hi,

    I'm not sure I understand how it would go straight to the credit card screen. Under the 'Book train tickets' tab on the homepage (www.raileurope.com), you would just click the 'I have a rail pass' box' and then you would be prompted to enter the type of rail pass with which you'll be traveling.



    By entering all the requested information and clicking 'Search', you would be shown your options, and then you can proceed from there.
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