Ticket for train from Paris CDG Airport to Strasbourg valid for later departures?

I will be making reservations for a June trip from CDG to Strasbourg and back. If the flight into CDG is late and I miss my train, can I easily exchange my ticket for a later train? Thank you.
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  • Jeff (Official Rep) February 28, 2018 22:20
    Hi Kathy,

    There are direct TGV trains to Strasbourg departing right out of the Paris CDG Airport.

    You would purchase tickets by searching the route under 'BOOK TRAIN TICKETS' on the homepage of our website, www.raileurope.com. For trains leaving the station at the CDG Airport, just be sure to type 'Paris Airport' in the field for the departure city. Generally, trains in France can be booked once within 90 days of an intended departure date.

    On TGV trains, certain rates are able to be exchanged locally.

    If you opt to have the tickets issued as print-at-home tickets or print-at-station tickets, TGV trains will generally offer certain fares that are exchangeable for a fee up to 2 hours after the train's scheduled departure time. Please note, if you opt to have tickets for these same fares issued as paper tickets, then they would only be exchangeable before the train's scheduled departure (which would not do you any good in the case of a missed train/flight delay).

    You would view a fare's rules and guidelines by clicking on the fare itself and then 'Fare details'. If when you click 'Fare details' the exchange policy states that the fare is only exchangeable before the train's departure and does not match the '2 hours after departure' policy I mentioned above, you would then want to look for an option to upgrade to a more flexible ticket. This option would display directly above the 'Fare details'. It would say "Exchangeable and refundable, with conditions" and there would be a button to 'ADD'. When you click 'What does it mean?', the exchange policy communicated should reflect that of the fare that is exchangeable up to 2 hours after the train's scheduled departure date. You would then click the 'ADD' button, and if you agree to the fare increase, click 'SELECT FARE'.

    It would look something like this:

    As you proceed through the checkout process, be sure to choose the option for 'Print at Home' or 'Print at Station' tickets. If you choose 'Physical Delivery' of your tickets, that would nullify the '2 hour after departure' exchange policy.
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