This topic was merged into another on Mon, 20 Aug 2012 16:06:32 +0000 Click here to see the authoritative topic.

Ticket delivery in other country

I'm from Brazil, but there isn't time to receive my tickets here (because my first trip will be in 2 weeks). I tried that the delivery could be in France (I have apartment's adress there - not a hotel, of course.) but i couldn'tIn website there isn't this option.

What can i do?

Daniela
danixbh@gmail.com
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  • Jeff (Official Rep) May 04, 2012 16:53
    Hi Daniela,

    Rail Europe is the North American rail ticket consolidator for the various national rail networks and train operators of Europe. We are generally not able to sell to residents of countries outside of North America, due to local restrictions. Residents of countries outside of North America would have to book through affiliated agents in their respective country.

    If you are a resident of Brazil, you would have to place your order through another agent there. Their website is http://www.raileurope.com.br/.
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  • Dear Sirs, I need to book urgently my seats of my trip and it is not possible to buy them, since your web site do not have Chile as a country to deliver the tickets, and it is not possible to print them, so I ask you please, to give me information how to end the process of buying, I must include 1 of the 22 countries listed and Chile is not there, if I do not indicate a country, my buying process cannot be ended. I book them all last Saturday, in total are 14 trips, which took me all day long, it was in the cart and I lost it all, I haven ́t got no real help. I got an email where I was told to contact an agency, but no information about the agency in Chile.

    I am leaving Chile next 30th of June, so I am in dead line to get in Chile the tickets, I have no time to keep guessing what to do, or where can I get professional assistance, I NEED TO SOLVE THE PROBLEM AND FIND OUT HOW DO I GET THE TICKETS IN CHILE, PLEASE.

    Is there any phone number where I can contact somebody to ask for help? I thank in advanced for your urgent and positive reply, best regards,

    This reply was created from a merged topic originally titled
    NEED MY SEATS RESERVATION TO BE DELIVERED TO CHILE, SOUTH AMERICA.
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  • Raileurope.com is intended for North American residents traveling to Europe. The website for residents of Chile is http://www.raileurope.cl/. From this site, you will be able to purchase passes and tickets and have them delivered to an address in Chile.
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