Are there elevators & porters at the Zurich station & the Lucerne station?

We are thinking of travelling by train from Lucerne, Switzerland to Zurich. We are two seniors who have difficulty carrying our luggage and using stairs. Last year travelling by rail in France and Belgium was a real problem for us. We had reserved first class tickets and were unable to find porters and/or escalators or elevators except on Thalys trains. Will we find porters and/or elevators at the Lucerne and Zurich stations?
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  • Jeff (Official Rep) January 23, 2015 21:06
    Thank you for your question, Leslie.

    You might be able to try requesting assistance from an attendant at the station or on board the train, although actual porter service is no longer offered at rail stations in Europe. Instead, there would be self-service luggage carts for transporting luggage around the stations themselves. In Switzerland; however, there is a unique service you might be interested in called the 'Fast Baggage', which transports luggage between stations. Therefore, with this service, you would be able to have your luggage transported between the Zurich station and the Lucerne station.

    You would purchase the Fast Baggage here:

    You would purchase tickets and check schedules for trains from Lucerne to Zurich by clicking on 'Find Fares & Schedules' on our homepage and entering the cities.

    The Zurich station has a subterranean level, but I don't believe it is even used for trains coming from Lucerne. Therefore, you likely wouldn't even have to go down to it if you'll just be traveling between Zurich and Lucerne. In any case, the Zurich station does have escalators and elevators. The station in Lucerne is only one level.
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