Travelling w/ daughter - how do I get seats together ?

I am going to Germany next week w/ my daughter. I am traveling Frankfurt to Aachen then back to Frankfurt at the end of the week. She is staying in Aachen for the summer. The train requires a reservation but the seating that the system gave me is coach# 22 seat# 071 and for daughter it is coach# 21 seat# 072. Does that mean we are in two different cars (coach #022 vs #021) ?

If so, how do we get seats together ?
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  • Jeff (Official Rep) May 07, 2012 13:54
    Hello,

    If you are in coach #22 and your daughter is coach #21, then you would be reserved in different cars on the train. You can request to change your seats at the station prior to boarding or perhaps once on board with the conductor or other passengers on the train. It is not possible for us to change a seat assignment once an order is processed.

    Passengers in a party are automatically seated together, if booked together in the same order and the availability allows for it. If you ever wish to have seats be together, you would just have to be sure to purchase the reservations within the same request in an order.
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  • I’m Frustrated
    This did not "solve" my question on how to book face forward seats.
    • Jeff (Official Rep) July 31, 2013 21:21
      Hi Lynette,

      I'm sorry, I never saw a question from you. My reply here is to the person's question above.

      We are not able to put in requests for the direction a seat faces, as the 'front' and 'back' of a train is not the same for all trips. One end of the train would be the front for some trips, and the other end of the train would be the front for other trips. Therefore, there is no way to tell the direction your seats will be facing on a particular train. If you end up in a seat that faces backward, you can request to change your seat at the station prior to boarding or perhaps with other passengers once you have boarded the train.

      Also, there is no way to make a specific seat selection for orders placed through our website. Passengers in a party are automatically seated together, if booked together in the same order and the availability allows for it. If you ever wish to request a specific type of seating arrangement, then you would call us at 1-800-622-8600 to place your order; and we would only be able to make some general requests, such as for window seats or aisle seats and we can only do so on certain trains.

      Please let us know if there is another part to your question or if you have any other questions.
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