I’m unimpressed

Unable to finalize order...

I have tried to finalize the payment for a trip several times, and after entering my credit card information, the page return to the initial homepage and nothing happens...

I see several authorizations for the same amount on my credit card. How can I finalize this order and make sure I am not charged twice...

It was hard to find a phone number for customer support on the website. When I finally found numbers in the forum !?!, I called both and was unable to speak to anyone. I left a message and am hoping for a response.

This is 2019. Such a simple online transaction should not be so difficult.
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