Why RailEurope Booking site not showing some Madrid-Granada trains when selecting to use Eurail Spain Pass ?

I have a Eurail Spain Pass (3 days). When I went to book train tickets on Rail Europe between Madrid and Granada for 14-Apr, it showed me 2 journey possibilities (1) On Ave train with 1connection and (2) a Direct Talgo.The moment I select checkbox to use Eurail Spain Pass, the Direct Talgo journey option is no longer listed. I am wondering what is going on ? Does that mean I do not have to book tickets on this train ? Should I just board this train and show the pass ? I want to be sure as I am traveling with 2 children and do not want any last minute surprises.
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  • Jeff (Official Rep) February 18, 2019 18:01
    Hi Ramanathan,

    The direct Talgo from Madrid to Granada does require reservations as a supplement to the Eurail Spain Pass. However, this particular train is currently not able to be reserved on our website (which is why it doesn't display when you indicate that you'll be traveling with the rail pass). Instead, to purchase reservations for this train you would have to call us. We can be reached at 1-800-622-8600. Our current hours are 8:00 AM to 6:00 PM CT Monday to Friday.

    Due to ongoing construction on the rail lines outside of Granada, the other connections from Madrid to Granada would all involve being switched to a bus when your train gets to Antequera. The trains from Madrid to Antequera also require reservations as a supplement to the Eurail Spain Pass.
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