From Argentina - Put in my wrong email address, so I never received the confirmation email.

hi my name is matias and i'm from argentina. I purchase a train ticket today. The ticket information is : from madrid to barcelona at 17:30 pm , ave 03173. My problem was that the email confirmation was never sent to me because I wrote wrong my email adress.
How can i get the confirmation email or edit my email adress?

I hope your answer
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  • Jeff (Official Rep) May 14, 2014 21:46
    Hi Matias,

    This page is for the United States-based seller of European tickets and passes to residents of North American countries. We are generally not able to sell to residents of countries outside of North America, due to local restrictions. Residents of countries outside of North America would have to book through an affiliated agent in their own country or region. If you are from Argentina, you would have booked through an entirely separate agent there. The website for the agent you likely purchased your tickets through is: http://www.raileurope.com.ar/, and they are who you would need to contact in regards to your order.
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